GoTo

GoTo Webinar

Composite Score

8.8 /10

CX Score

9.2 /10

34 Reviews Write a Review

Claim Software

What is GoTo Webinar?

GoTo Webinar webinar hosting services and tools make it possible to transform your online events into engaging experiences you and your attendees will look forward to. GoTo Webinar is an easy-to-use webinar platform allows you to have fun while presenting, and our fully interactive features ensure you keep attendees glued to their screens.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Webinar won the following awards in the Virtual Event Management category

Filter By

2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

2 Top Rated Capabilities

11 Top Rated Features

2023

GoTo Webinar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Webinar.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Webinar?

2% Negative

0% Neutral

98% Positive

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Efficient Service

Feature Ratings

Average 92

Branding and Visual Customization

Exhibitor or Vendor Environment

Customer Support

Social Media Channel Integration Outbound

Attendee Engagement

Whitelabeling

Gamification

Vendor e-Commerce

Presentation/ Webinar Capabilities

Registration Process/Integration

Metric and Reporting

Vendor Capability Ratings

Average 91

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

GoTo Webinar Reviews

Mohsin K.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

A great tool to host internal/external webinars.

Likeliness to Recommend

9 /10

What differentiates GoTo Webinar from other similar products?

GoToWebinar is easy to use, even settings can be accessed very easily. Just tap on the link shared by the organiser which will navigate to an ongoing session screen without even installing software as it supports the Web version very well. It has the ability to share your screen, switches control among different presenters, videos, launch polls during webinar sessions and surveys, share documents, automatic uploads to video library which is easily accessible for future use, question/answer part, gauge audience engagement with the help of analytics, upload notes and images during an ongoing session with the help of interactive whiteboard, etc.

What is your favorite aspect of this product?

My favourite aspect is analytics. Most of the software supports analytics, so does GoToWebinar also supports it. But GoToWebinar has additional access like filtering analytics, viewing different reports, reports generation based on selected analytics and exporting data. After every meeting session, a feedback link will send by the platform for valuable feedback from participants. The privacy and security of this platform are also the most important features which help your meeting room to have a customisable connection. GoToWebinar also integrates with our marketing automation platform and customisation & installation setup is seamless to do.

What do you dislike most about this product?

For any software, there is always scope for improvement. I have not seen a feature to set virtual background. While presenting the screen, the person cannot see their webcam. Live transcription with automated caption is a very fancy and useful feature nowadays which is not available, I wish soon this will be available in an upcoming release. To record the session there should prompt from the platform end as other platform does. I have mentioned a few things as improvement, not as dislike and hoping my feedback will be taken into consideration soon by the development team.

What recommendations would you give to someone considering this product?

GoToWebinar is the best webinar platform to deliver B2B webinars to a growing audience of professionals. Of course, this trusted and reliable platform for webinars. Along with webinars, this platform can be used for virtual events, education classes and internal/external training as well. It is cost-effective for the solution that it provides us.

Pros

Reliable
Caring
Saves Time
Respectful

Duarte P.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Lacking features and customization

Likeliness to Recommend

5 /10

What differentiates GoTo Webinar from other similar products?

Quality of the reports

What is your favorite aspect of this product?

Reports are really thorough and deep

What do you dislike most about this product?

It has an old-looking UX and it's not very intuitive

What recommendations would you give to someone considering this product?

Make sure that every person that's going to use the tool is well aware of it's capabilities, as it is not intuitive

Pros

Efficient Service
Respectful
Fair
Acts with Integrity

Sherry W.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

It's a good product.

Likeliness to Recommend

8 /10

What differentiates GoTo Webinar from other similar products?

I like the voice that announces 'Go To Webinar', it makes the products very easy to recognize. It's a good product, but sometimes it crashes.

What is your favorite aspect of this product?

Easy to use.

What do you dislike most about this product?

Sometimes it crashes.

What recommendations would you give to someone considering this product?

Try it, it may work very well for you.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

GoTo Webinar

What is GoTo Webinar?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

GoTo Webinar Ratings

87 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love GoTo Webinar?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Customer Support Support before, during, and after event. Technical support available during the event.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

GoTo Webinar Reviews

Mohsin K.

A great tool to host internal/external webinars.

Likeliness to Recommend

Pros

Duarte P.

Lacking features and customization

Likeliness to Recommend

Pros

Sherry W.

It's a good product.

Likeliness to Recommend

Pros

Most Popular GoTo Webinar Comparisons

Cvent Attendee Hub

ON24

Airmeet

Remo

Whova

Hubilo

Feature Ratings

Branding and Visual Customization

Exhibitor or Vendor Environment

Customer Support

Social Media Channel Integration Outbound

Attendee Engagement

Whitelabeling

Gamification

Vendor e-Commerce

Presentation/ Webinar Capabilities

Registration Process/Integration

Metric and Reporting

Vendor Capability Ratings

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Customization

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support