GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2022

It is easy to access meetings!!!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robert J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent platform and easy to use.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

The fact that I can delegate conference planning to any participant and don't have to be present throughout the entire session is what I like best about this software, in my opinion.

What is your favorite aspect of this product?

As we do more virtual meetings and events with all types of end consumers, Goto Meeting has been a terrific tool to use. When we attempted to use our present platform and bridge, which was primarily used for telemedicine, for educational events or outside meetings, it had constraints that made it challenging.

What do you dislike most about this product?

It irritates me that the meeting must be opened by the meeting host. It becomes difficult to start and run numerous events at once when working with a huge business.

What recommendations would you give to someone considering this product?

Excellent platform, but when considering this product, be sure to consider your demographic and end consumers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rebacca F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Top-notch meeting solution

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

I have tried another meeting solution but it is one of the best solutions and the best part of GoToMeeting is accessibility because my clients can join the meeting with a single click. Moreover, the tool video and audio quality are also extremely excellent because we can do meetings with even low internet connection.

What is your favorite aspect of this product?

The quality of calls on GoToMeeting is in my opinion its best feature. I never encountered a problem that could have interrupted our meeting. It improves our ability to hold meetings and allows us to do so at any time and from any location. The efficiency of their mobile app allows us to transfer calls to mobile whenever necessary without disconnecting, which is a unique feature not seen in other competing solutions.

What do you dislike most about this product?

There is one drawback to Gotomeeting. Working with screen sharing on GoToMeeting is difficult. Since the resolution cannot be changed, it occasionally becomes overly pixelated and blurry although it can be challenging to read the words on the screen while using screen-sharing software like Visual Studio.

What recommendations would you give to someone considering this product?

If you're searching for a perfect tool for holding meetings virtually with your foreign client, I believe GoToMeeting is an ideal option for you. The simplicity and accessibility of the meeting scheduling feature is a lifesaver for me; I like it because it notifies me when my meeting recording is ready and gives reminders. You can arrange very trustworthy meetings with GoToMeeting simply by using tools like screen sharing and recording.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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