GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Valarie N.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Solution for collaboration and virtual meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

My colleagues and I have reaped the benefits of global efforts and fewer meetings as a result of implementing this argument. It has provided us a lot of advantages since the organization is in full connection with all departments, GoToMeeting is excellent, suppliers occasionally contact us using this platform, and we have utilized it as external assistance for clients who like this tool.

What is your favorite aspect of this product?

Perfect for professional and regular usage, I have a spread crew and use GoToMeeting to work with them on fifteen planned calls each week and routine meetings, generating more and more product sales. As a result, I'd like to emphasize that it is, in general, the most effective alternative. It's intriguing to have a platform that prioritizes effective communication with my clients. The audio quality is good, and no flaws are apparent during the call. The support is completely stable. The interface is widely regarded for its ability to perform admirably.

What do you dislike most about this product?

Several persons in our firm had the same identity, it was significant since prior versions allowed you to establish numerous conference calls at the same time.

What recommendations would you give to someone considering this product?

I frequently utilize GoToMeeting from a different standpoint, and it is not without its difficulties. This, I believe, is a critical call for professional assistance. Going through the software since it has been fantastic, it would be fascinating for you to use it to your everyday work because it allows you to be attentive and in touch with clients, suppliers, the work team, and anybody.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kelsea H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great conference call service for businesses

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting lets us record the entire duration of our meeting with one click and stores it in the Cloud for later reference Not only that, but GoToMeeting allows me to share the recording with anyone on my team

What is your favorite aspect of this product?

It allows us to screen share and take notes during the meeting for added convenience. We also get the smart assistant tool, which uses machine learning to detect action items and highlights in a meeting

What do you dislike most about this product?

GoToMeeting doesn’t work well in browser windows. . to invite outside participants to a conference call or video meeting, they need to download the GoToMeeting software to join in the first place

What recommendations would you give to someone considering this product?

GoToMeeting is an excellent way to remain productive even when you are on the move, making it easy to stay on top of your day-to-day business tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Earl W.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent online meeting platform.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting allows for the most efficient communication and video conferencing. This contributes to my project's increased productivity. Allows my team members to collaborate. All of the capabilities supplied by this program aid in keeping our work in sync with the project. Creating a GoToMeeting session is one of its most significant advantages since it is simple to do. It is also a very valuable tool when you need to arrange a meeting as quickly as possible because it generates a link that can be shared with individuals who will be participating. of this meeting in order for them to participate without having to download and install this ap

What is your favorite aspect of this product?

It delivers high-quality video and audio calls. It is really simple to participate in the video. It is free to attend the conference. Both the host and the participants find the video conference to be quite simple to use. Every screen sharing capability is accessible. During the meeting, all files may be shared. The UI is simple to use. We may join the meeting by just clicking on the link supplied to us; nothing further is required of us. The ease of customizing the various themes to match the required color palette makes utilizing this tool a joyful and interesting experience every time I use it while working.

What do you dislike most about this product?

My phone, however, may be utilized. Some functionalities do not function correctly when accessed through phone. More customizability should be provided. The meeting might take a long time to load at times. The group chart could have more possibilities. It should be more integrated with other software.

What recommendations would you give to someone considering this product?

It is simple to use and convenient to handle. It has simplified the project's comprehension. It connects effectively with email and keeps us up to date on the upcoming meeting. I've noticed a significant boost in my coworkers' performance after utilizing this program. This platform is indicated to support emergency work gatherings. In addition to having a trial version that allowed me to try all of its features for free and determine if it was worthwhile to continue using it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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