GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Ralph R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Simple meeting solution that works every-time

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting allows for face-to-face meetings, real-time presentations and collaboration in the cloud. Deployable from the desktop app, mobile app or via a browser, anyone is able to join a meeting without a GoToMeeting account

What is your favorite aspect of this product?

Seamless call switching between devices from chat to VoIP to video conferencing, auto-receptionist, and subsequent call forwarding allows us to engage clients better and ensure no customer call is missed

What do you dislike most about this product?

Sometimes when I click the meeting invitation link it goes via browser instead on the desktop installation. For such an issue I can't find a solution on their site and I have to call the support team but the best thing is that they are strong

What recommendations would you give to someone considering this product?

GoToMeeting has many of the features that Companies require to conduct meetings. It is an audio and video conferencing and screen sharing solution for teams as well as with clients and customers and friends

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Casey T.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great for meetings a

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

I like the invites tool

What is your favorite aspect of this product?

Great for large meetings

What do you dislike most about this product?

Nothing stands out

What recommendations would you give to someone considering this product?

Good for presentations

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Johnson M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

My best application for virtual meetings.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

One of the most preferred application for online meetings and virtual events is GoToMeeting. We have been using GoToMeeting for many years now and it has always been amazing and of great help. I like how it allows us to conduct business meetings online, share screen and share files. It is intuitive, user-friendly and easy to get started with.

What is your favorite aspect of this product?

What i like most about GoToMeeting is the ability to keep in touch with colleagues, friends and clients. It enables me to chat face to face with customers regardless of where they are. Implementing GoToMeeting is super easy and fast.

What do you dislike most about this product?

Sometimes you may require very strong internet connection to share screen.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting for conducting business meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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