What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
GoTo Meeting Reviews
Beth R.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Oct 2022
Top Most Meetings Square
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Effectiveness when we are having online conferences. Quick and effective customer service.
What is your favorite aspect of this product?
Accessible anywhere at anytime with all gadgets. Timely updates. Crystal-clear audio and visual transmission.
What do you dislike most about this product?
The more we use it the more I like it.
What recommendations would you give to someone considering this product?
You will effectively communicate with your customers and colleagues located globally as if you are in one room.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Andrea S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Intuitive tool for meetings and conferences
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting has the distinction of being a pioneer in the video conferencing arena and has many tools like remote mouse control, the ability to record natively, and convenient integrations with many of the workspace clients like Google Workspace, Microsoft Office and many more. Because it's web-based, no software downloads or installations are required, others just need a web browser and an internet connection. GoTo Meeting allows you to have rooms that do not disappear after the initial meeting, these meeting rooms can be joined with your ID and last for long-term discussions, which is favorable in work environments.
What is your favorite aspect of this product?
Its user-friendly nature is a strong reason to enable streamlined communications with our customers, even if they don't use the app. I love that the dial-in feature allows them to reach us and join our meetings from their phones, even when they're not near their computer. As with any video conferencing software, you can schedule your appointments in advance and allow guests to make other plans around the meeting time. Quick file sharing is a huge benefit that allowed us to turn GoTo Meeting into a virtual workspace for collaborating on projects.
What do you dislike most about this product?
Screen sharing in GoTo Meeting can be really tedious, because since there is no way to control the resolution, sometimes it gets too blurry and pixelated. The interface is intuitive and easy to use, so it's easy to get caught up in a meeting and lose track of time.
What recommendations would you give to someone considering this product?
With this tool you can send meeting invites to your foreign team, connections have always been great and it is extremely easy to use, I have had users who have never used GoToMeeting and can connect in seconds. You should definitely try it.
Pros
- Helps Innovate
- Enables Productivity
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
Gabriela S.
- Role: Information Technology
- Industry: Machinery
- Involvement: End User of Application
Submitted Oct 2022
Great visual engagement in an intuitive interface
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting offers outstanding solution for arranging video conferences and meetings. This allows me to work on projects together with my team and increase productivity without interruptions in communication
What is your favorite aspect of this product?
GoToMeeting is quite flexible, offers easy communication, ensures increased productivity and has a large list of integrations
What do you dislike most about this product?
The drag-and-drop file upload function is not up to the task so participants take time to share large images, documents and other files
What recommendations would you give to someone considering this product?
This platform offers a simplified collaboration format for teams. With GoToMeeting, you will dramatically improve your work efficiency, become faster and more flexible
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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