GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Kathy C.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Gotomeeting gets the simple things right.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Gotomeeting has the best call-in feature of any other video calling platform that I have been privileged to use. Leveraging on this feature, i am not required to directly call a toll-number , in order to join team meetings. Rather, Gotomeetings call me feature calls me on my mobile number and i only need to accept the call , to join my team meetings.

What is your favorite aspect of this product?

Gotomeeting automatically records and transcribes my online meetings. For me , it is not just about the fact that it transcribes my meetings , but mainly about the accuracy of the transcription .

What do you dislike most about this product?

The absence of a whiteboarding feature, is what i see as Gotomeeting's major point of disadvantage.

What recommendations would you give to someone considering this product?

This is not the most feature rich video platform , that i have encountered. But its ability to get the basics right , in terms of intuitiveness and seamless video conferencing experience, is why i will advocate for it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nelson O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Amazing and reliable tool for conferencing.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

I like GoToMeeting because it allows us to schedule business meetings online. It is a very nice application that supports super amazing features such as screen sharing, video conferencing and recording. I like how simple it is to implement GoToMeeting and set up. Also, the interface is very intuitive and friendly making it easy to use and manage.

What is your favorite aspect of this product?

GoToMeeting us a solid application for conferencing and screen sharing. We have been using it for the past 5 years now and it has always been of great help. I like how it is easy and fast to share files with other colleagues. The video quality is very nice making it the best tool for conferencing and screen sharing.

What do you dislike most about this product?

Sometimes when the internet connection is slow, i find it a bit difficult to share large files or schedule a meeting.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting for conferencing and screen sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Emily n.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Meetings made simple and amazing with GoTomeeting!

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It's the best software to have conference meetings with individual all around the globe at one time unlike other similar platforms.

What is your favorite aspect of this product?

I like how it triumphs as the best option for social interaction. It has made collaboration to be easy. With it you can schedule meetings in minutes.

What do you dislike most about this product?

I have no negativity towards GoTomeeting

What recommendations would you give to someone considering this product?

It offers an extremely creative and practical approach to communication,give it a try!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Effective Service

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