GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Alphonso J.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

GoTo Meeting I s Highly Reliable

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting is a flawless web conferencing software that makes online meetings successful. The affordability of GoTo Meeting makes it the best web conferencing product.

What is your favorite aspect of this product?

The flexibility of GoTo Meeting is one aspect I like about it. Moreover, GoTo Meeting's support team is very reliable.

What do you dislike most about this product?

There is nothing to dislike about GoTo Meeting. GoTo Meeting is the best.

What recommendations would you give to someone considering this product?

I highly recommend GoTo Meeting. It is a reliable tool for online meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brian W.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Certainly capable and cheaper

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The quality of screen sharing and voice and video calls is HD I can hear crystal clear sound and video plus screen sharing even in low bandwidth situations

What is your favorite aspect of this product?

GoToMeeting offers web-based online scheduler ti schedule meetings. The scheduler also integrates with Outlook and Google calendar. The whiteboard allows me to share my work with others on the internet

What do you dislike most about this product?

Being able to limit the meeting participants to the people I have invited instead of anyone who clicks in the link to join the meeting. The benefit will be I won’t need to generate new URLs everytime I wish to conduct a meeting

What recommendations would you give to someone considering this product?

GoToMeeting is a great tool fir collaboration with lots of exciting features and the browser support is good. Screen sharing is also great and if you are doing business over the internet this is the best service for you

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Priya K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Has simplified joining meetings.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The webcam preview feature that allows users to preview their webcam before joining a meeting to check their connection and video. This helps a lot when preparing for a meeting.

What is your favorite aspect of this product?

I love the call me feature that simplifies joining the meeting audio by simply picking up the phone. It is also a very secure option and a faster way of joining the meeting.

What do you dislike most about this product?

It only works under stable internet connection otherwise it lags and this can be quite frustrating.

What recommendations would you give to someone considering this product?

I highly recommend. They offer extensive customer support from video libraries to trainings and guides that ensure we don't get stuck or confused.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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