GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Hideki N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Understandable and quality communications

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It is shown as a tool that is easier to adapt than others, it is easy to understand, and it also guarantees quite high management efficiencies, allows you to communicate with other users quickly and with high-resolution audio and video quality, is without a doubt one of the progress of this platform

What is your favorite aspect of this product?

I like that the interface of this tool is quite easy to understand, it is not shown as an option for professionals that is complex or that requires much more advanced functions to understand it. High adaptability allows professionals to share their files and communicate without problems

What do you dislike most about this product?

Up to now, the tool has not represented a management inconvenience or any failure, so I have no negative reviews.

What recommendations would you give to someone considering this product?

Recommended when you want to communicate between several people by audio and video media

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Daniel G.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

A totally new way to clip conference videos

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Unlike other tools, we ourselves have the possibility to mention that this one is unique because it makes it possible to use other GoTo applications such as Webinar, Training, Connect, Room, etc. For added peace of mind, GoTo Meeting supports integrations with Office 365, Teams, Google Workspace, Salesforce, Slack, and many more apps.

What is your favorite aspect of this product?

What I love the most about this tool is that it is amazing for audio calls, video calls, meetings, and webinars. As a cross-platform app, it enables users to engage in discussions with people on any device of their choice. Besides that its client interface is quite comfortable and flexible.

What do you dislike most about this product?

Since we have been using this instrument ourselves, we have not found a failure in this product because it is quite useful for video conferences, in addition to being integrated with each of the Microsoff applications, for which we are quite handy.

What recommendations would you give to someone considering this product?

We ourselves can recommend this tool because its user interface allows me to give my customers a high degree of stability while offering them the peace of mind of a huge group chat with a limited number of competitors.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service
  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Meet whenever you want with GoTo Meeting

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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