GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Daniel G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Meetings of a gigantic warmth.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Unlike another tool, it is unique because it has a panel to plan meetings that is quite intuitive, with its well-organized possibilities, as if we are talking about a program for children. Another feature that I find quite interesting is screen sharing, since I can provide training on the use of certain tools.

What is your favorite aspect of this product?

What I love the most about this tool is that GoTo Meeting is admirable for virtual conferences with the feature of viewing individuals' faces via video clip. You can communicate freely and transmit messages once it is essential without limitations. GoTo Meeting is available for desktop, Mac, mobile, tablet and browser.

What do you dislike most about this product?

In my rather special review we ourselves have not found a single dud with this product rather we feel quite compact with its conferencing abilities and ease of use.

What recommendations would you give to someone considering this product?

We ourselves can recommend this product because it is simple to use. It is easy to order meetings and everything related with this program. It is quite safe for online meetings.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Jimena G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Rapid, reliable and safe line meetings tool

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This communication tool allows you to have an excellent line online, sharing a desk and allowing with other computer users an excellent videoconference with their customers through the Internet in a real time and anywhere where they are safely

What is your favorite aspect of this product?

I like this conference tool for having a fast and safe access allowing virtual meetings to each of the clients to meet face to face in a real time

What do you dislike most about this product?

I do not dislike this tool at all since it is very useful or any online meetings will be safely and reliable for each of the clients

What recommendations would you give to someone considering this product?

I recommend this herramienda since it provides an excellent communication solution by making any conference online anywhere in the world where it is, in a professional way, easy, sharing presentations and chatting everything with a button, thus leaving the most easy virtual meetings than ever

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Justin S.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Solved all the problems with our online meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Since its start, GoTo Meeting has ensured a constant and effective stream of communication among all of my company's employees, no matter where in the world they may be physically situated. Anyone who wanted to attend the gathering might do so. Since we have some frequent-fliers on staff, this was a huge help.

What is your favorite aspect of this product?

The fact that you may start using GoTo Meeting right away without any prior experience or training is one of its main selling points. Since the audio and video quality are both high, meetings can proceed without any hiccups in the flow of conversation.

What do you dislike most about this product?

The platform's server is very data-intensive, so you'll need a fast internet connection or be prepared for some downtime. If you want to avoid this problem, you should make sure your internet connection is stable.

What recommendations would you give to someone considering this product?

Our favorite feature of this platform is the ability to record meetings so that others who are unable to attend are still able to benefit from the information presented and discussed.

Pros

  • Efficient Service
  • Helps Innovate
  • Enables Productivity
  • Unique Features

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