GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Nirav D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Powerful Video conferencing tool

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo meeting has engaging and collaborative web conferencing feature. Virtual Meeting platform which is specifically designed for flexibility, quick access and over secured channel. Most distinct claim by GoTo is their unbeatable uptime which is 99.999% service uptime which makes it most reliable meeting application.

What is your favorite aspect of this product?

GoTo has several eye catching features but mine favourite one is that their Toll-free and Call me feature available for more than 50 countries which really is convenient if other end of client doesn't have the application installed and can dial in quickly.

What do you dislike most about this product?

GoTo meeting can work littel on their UI part to make it more approachable otherwise product is excellent with great voice and video conferencing performance.

What recommendations would you give to someone considering this product?

I will highly recommend GoTo meeting to the organisation who are looking out for maximum uptime of the Cloud based critical conferencing to be hosted for worldwide.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David F.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

how great GoToMeeting really is for yourself.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

I mostly use this app for texting and communicating with patients in order to review our discussions, provide them with instructions for their next appointment, and provide any other assistance they may need. Having this method of communicating with our patients is quite useful in today's technologically advanced society.

What is your favorite aspect of this product?

GoToMeeting's flexibility in facilitating connections from any location and on any device is its strongest selling point. It means you may join the conference from any device, be it a tablet, smartphone, laptop, or desktop computer. Whether you're trying to keep in touch with pals across the country or just down the street, GoToMeeting makes it easy to accomplish it all. During this confinement, several businesses have had to resort to holding meetings with their staff virtually. A large number of individuals may quickly and easily connect and participate when the need arises thanks to this convenient tool.

What do you dislike most about this product?

Sometimes there are connection difficulties, and that really bothers me. The app's meeting features are optimized for use with a stable Wi-Fi connection. Some of my coworkers and I have experienced the app freezing up when using it. Undoubtedly, there will be difficulties whenever there is a poor connection.

What recommendations would you give to someone considering this product?

GoToMeeting is a fantastic tool for any purpose. That we can have both voice and visual meetings using it is fantastic. It's fantastic that we can simply connect our displays and invite others to join our meetings via video chat. GoTo fixes problems quite quickly, and the most recent improvements have been fantastic in terms of both functionality and appearance. I highly suggest GoTo if you'd rather not set up many distinct businesses to handle these functions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jesus R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

High quality video conferencing

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Unlike other tools, we can say that this is unique because it has a fairly intuitive panel to schedule meetings, plus we can say that this tool is very useful for us.

What is your favorite aspect of this product?

What I like the most about this product is that it is very reliable and has excellent security plus it has excellent video conferencing quality and excellent audio fuids plus it is very lightweight.

What do you dislike most about this product?

In our personal opinion, we can say that this tool does not have any flaws, since holding meetings with this tool is of very good quality, and has a wide variety of features.

What recommendations would you give to someone considering this product?

We can recommend this tool as this product is very easy to use and you cannot find any errors in its user interface, its high definition audio and video makes it very powerful.

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Saves Time

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