GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Natasha H.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

GoToMeeting is a little more complicated than most

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

GoTo meeting is a lot more complicated to use. With scheduling, and permission’s, and needing the other person to download something makes it inconvenient

What is your favorite aspect of this product?

The content sharing feels secure and private

What do you dislike most about this product?

The extra steps you have to go in order to use it, scheduling can be more complicated than needed.

What recommendations would you give to someone considering this product?

Look at all meeting options before selecting. This one is alright but requires more steps to function well

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Evans N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Meet Anywhere at Anytime

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

One platform with capabilities to unite remote teams on 24.7.12.365

What is your favorite aspect of this product?

Flexibility,customisation and automation

What do you dislike most about this product?

I have no dislike for this great product.

What recommendations would you give to someone considering this product?

I have assurance this product is great

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Susan M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Great platform to do virtual meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

With this program, we are tackling the difficulty of getting everyone together for a meeting; you can hold a conference from any PC, Mac, Android, or Apple smartphone. We solved the issue of having employees who travel while still being able to work on projects. We can cooperate with clients and contractors who are sometimes in different states; it also allows us to maintain a library of meetings or direct links to recordings to use in support cases and issues.

What is your favorite aspect of this product?

It features various utilities, such as remote mouse control, native recording, and simple connections with many workspace clients, such as Google Workspace, Microsoft Office, and others. I like the way the meetings were done; they also have a feature where you can store and share all of your accounts with others. I enjoy that we can cooperate with personnel who are traveling or working from home, as well as with clients who are not present.

What do you dislike most about this product?

It is a huge application that consumes a lot of resources; it also has discrepancies in its audio and visual settings modifications. It also has a negative impact on other post-meeting applications, is less integrated with background filters, and needs additional steps to log into a meeting each time. I dislike that you can only add 100 people and that after the trial is over, it is sold at a hefty price.

What recommendations would you give to someone considering this product?

I recommend that anyone utilize this tool for virtual meetings and project management collaboration with coworkers or clients. Goto Meeting is the greatest program for holding a conference meeting with people from all over the world at the same time; it is extremely simple to use, and the quality of service and connection is among the best; it works 100% of the time.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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