What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
GoTo Meeting Reviews
Yasemin D.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Needs Improvements but Sufficient
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
I like this tool and it's fast and reliable operational model.
What is your favorite aspect of this product?
I have never had major malfunctions while using this tool that's why I keep using it.
What do you dislike most about this product?
I do not like the fact that some integration models are not compatible.
What recommendations would you give to someone considering this product?
I'd definitely recommend to use this tool in conjuction with the others because there is no one size fits all solution for each company we work for.
Pros
- Altruistic
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Prabhu V.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
Good quality for a decent price
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoTo Meeting stands out as a premier virtual meeting solution due to its exceptional combination of user-friendly interface, reliable performance, and comprehensive feature set. Unlike many alternatives, GoTo Meeting ensures a seamless experience with its intuitive controls, making it easy for participants to join and engage in meetings without unnecessary complications. The platform's robust screen sharing, breakout rooms, and recording capabilities provide a versatile environment for collaborative discussions.
What is your favorite aspect of this product?
From my perspective, GoTo Meeting stands out due to its user-friendly interface, ensuring easy navigation. Its remarkable audio and video quality, even in challenging internet conditions, significantly enhance my daily meetings. Collaborating remotely or managing routine tasks is a breeze. The scheduling feature simplifies meeting initiation. Sharing options like file and screen sharing streamline interactions. The built-in whiteboard enhances collaboration, while seamless speaker introductions and Q&A spaces create a professional presentation environment. This tool has truly revolutionized my remote work and interactions.
What do you dislike most about this product?
From my viewpoint, GoToMeeting's free plan restrictions, like limited participants and features, hinder seamless collaboration and webinars. Additionally, integration issues and screen-sharing lags on tablets can be frustrating. Configuration drawbacks, like lacking single sign-on and Outlook integration, add unnecessary steps. Stable internet is crucial due to session crashes with even minor interruptions. Outdated hardware might not leverage the platform fully. Premium features come with added costs, potentially straining budgets. Limited chat capabilities compared to dedicated tools and the absence of a free plan are also downsides.
What recommendations would you give to someone considering this product?
From my perspective, here are some recommendations for those considering GoToMeeting: Prioritize a strong and stable internet connection for seamless communication. Assess your hardware compatibility to fully leverage the platform's benefits. Scrutinize plan features and costs to ensure they align with your needs and budget. Evaluate alternatives if robust chat capabilities are essential. If a free plan is preferred, explore other options as GoToMeeting doesn't offer one.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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Kruthika T.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
Great quality, but breaks on low network areas
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
What sets GoTo Meeting apart is its unmatched simplicity and user-centered design. Unlike some alternatives, it prioritizes a seamless meeting experience, enabling effortless participation and smooth management. The diverse toolkit, encompassing features like seamless screen sharing, interactive breakout rooms, and efficient recording, truly distinguishes GoTo Meeting as an invaluable collaboration platform. Moreover, its commitment to top-notch audio and video quality, combined with extensive integration capabilities, positions it uniquely for businesses aiming to elevate their virtual communication game.
What is your favorite aspect of this product?
one of the aspects I really appreciate about GoTo Meeting is its incredibly reasonable pricing structure. It's refreshing to find a robust video conferencing solution that doesn't break the bank. The fact that it offers such a competitive pricing model while still delivering a comprehensive set of features is a definite win. Additionally, the ample storage capacity provided is a standout feature. It's reassuring to know that I can store recordings, documents, and other meeting-related materials without worrying about running out of space. This combination of affordability and ample storage makes GoTo Meeting an attractive and practical choice
What do you dislike most about this product?
In my experience, GoToMeeting's limitations on the free plan(although its free only for 14 days but not after) , integration hiccups, and occasional screen-sharing delays on tablets are disappointing. Configuration issues like lacking single sign-on and Outlook integration create extra steps. Stable internet is crucial, and outdated hardware may not fully utilize the platform. Premium features come at additional costs, potentially straining budgets. Limited chat capabilities and the absence of a free plan also affect the overall user experience.
What recommendations would you give to someone considering this product?
Based on my experience, I would advise potential users to ensure a stable internet connection and updated equipment. Consider the budget for premium features and review the plan options thoroughly. Evaluate the integration needs with existing tools like Outlook. If chat functionality is a priority, compare alternatives. Keep in mind that while GoToMeeting offers a trial, explore other options if a free plan is preferred for long-term use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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