GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Pavan N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Audio and video conference is free of cost

What is your favorite aspect of this product?

Audio and video conference

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Best and free product In market for conferencing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Ishraq D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Clear video feeds to share information effectively

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The meetings are easy to manage with GoTo Meeting and screen sharing especially is very good.

What is your favorite aspect of this product?

Versatility and the ability to use multiple functions at the same time. Mobile access also enhances the remote work.

What do you dislike most about this product?

The number of participants should be increased for the plan to accommodate larger conferences.

What recommendations would you give to someone considering this product?

The online meetings can be conducted without any much hassles and works without much issue.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mukesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Seamless Video Conferencing Experience!

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting distinguishes itself with its intuitive user interface and consistently high-quality audio and video performance. The platform integrates seamlessly with popular calendar systems, enhancing scheduling ease. Additionally, its robust security measures and diverse set of features cater to both small businesses and large enterprises alike.

What is your favorite aspect of this product?

One of GoTo Meeting's standout features is its unparalleled audio and video clarity, ensuring smooth and efficient communication. Its user-friendly interface, combined with integrative tools like screen sharing and recording capabilities, make it a favorite among many businesses.

What do you dislike most about this product?

While GoTo Meeting offers a stable conferencing platform, I have observed occasional software updates that change familiar functionalities. Additionally, compared to some competitors, its pricing can be on the higher side, and occasional technical glitches can interrupt meetings.

What recommendations would you give to someone considering this product?

I recommend prioritizing the testing of the platform's compatibility with your current tech infrastructure. Explore its integrations to ensure it complements your workflow. While the platform is generally user-friendly, initial training sessions can help your team maximize its array of features.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

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