GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Charles M.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

GoTo Meeting is business efficiency from calls

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Internet meeting rooms make it possible for you to have the same link for the totality of the meetings that are repeated. This supports individuals who use different calendar systems, as they can make the link and the information will be correct. Use the chat to make large video calls, so that the presenter can continue on his topic and others can interact to clarify any questions pertaining to the chat, so as not to stop the flow of the call.

What is your favorite aspect of this product?

Individual meeting rooms offer a neater impression for meeting attendees. Your picture, description and other business particulars are present and they are also a waiting area for attendees, which has a more professional atmosphere. The condition of your link is helpful for us to know at what point you do not have a good connection and need to change location or Wi-Fi network prior to initiating a contact. Finding this above means that you are not inside a call and become aware that you are breaking it.

What do you dislike most about this product?

I would like to be able to more properly target my personal meeting space. If there was a space for the symbol and company data, I think this sets us apart. When I mute a regular as a host, I equally need to do the same if I wanted to emit some noise. Recurrently, it is necessary to mute a person when a call is made with more than 10 people, but this person cannot participate in the conversation without the convenor removing the noise. I would like to be able to escape from a grouping without changing the director function or retracting everyone.

What recommendations would you give to someone considering this product?

I used GoToMeeting for customer video calls and internalization video calls. We employed features such as screen sharing and chatting during phone calls to keep everyone on board. The community screen is helpful for customers to watch us through the stories, as well as bringing their workers into the conversation.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Abby l.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Excellent video conference platform.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It differentiates out from the others thanks to its high-quality video and audio, straightforward interface, and real-time communication features. superior quality of service for customers.

What is your favorite aspect of this product?

The tool's capacity for hosting meetings with up to 250 participants means it can easily accommodate our needs; the audio and video quality it emits is among the best we've tested, and it provides more than enough for effective communication; and it can be synced with other crucial programs like Microsoft Outlook and Google Calendar.

What do you dislike most about this product?

The service is a bit more expensive than other alternatives, but it's well worth the money because of the high quality it provides; however, there are times when we need access to tools that help us keep the attention of those we're training in our sessions, and the technical support staff is only available during business hours.

What recommendations would you give to someone considering this product?

Because it is an excellent video conferencing option for small and medium organizations, I strongly suggest that you make use of this tool.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Swati V.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Professional

What is your favorite aspect of this product?

Time management

What do you dislike most about this product?

Easy and reliable

What recommendations would you give to someone considering this product?

Awesome product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons