GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Efficient Service
  • Caring
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Business Value Created

86

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Availability and Quality of Training

83

Vendor Support

83

GoTo Meeting Reviews

Kelly W.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Screen share is the most used feature

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

My organization has been using GoToMeeting for a couple of years now and it has been a godsend. I like that I am able to ask questions and also watch a presentation later. It also has been instrumental in screen sharing. GoToMeeting has been the next best thing for me rather than actually being in the meeting.

What is your favorite aspect of this product?

I found the GoToMeeting software to be easy to use and reliable overall. I never had a problem with a connection or lag times during online conferencing, which is a huge benefit considering alternative software I've used always seems to have a delay. It's easy to connect for anyone who uses it.

What do you dislike most about this product?

The price of using the software is not as affordable as some of its competitors, but that's understandable considering the quality of the service you receive is much better.

What recommendations would you give to someone considering this product?

Overall, I was very happy using GoToMeeting. It did everything I needed it to and had plenty of useful features. I recommend this product for anyone in need of reliable software to conduct video conferencing.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Acts with Integrity

Carles P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Immediate meetings.

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting allows me to collaborate from any device and anywhere because it is designed to work hand in hand with us, adapting to the needs and style of everyone, in my organization Gotomeeting makes it easy for me to communicate with colleagues and clients who are not in my same location, making my work fast saving my time and working with productivity mainly, conducting collaborative meetings with ease, making everything easier and helping us to progress day by day and thus having maximum results, which for me makes it completely different from other platforms. This is great.

What is your favorite aspect of this product?

GoToMeeting is a wonderful program to carry out collaborative online meetings, with appropriate features that make your service special and unparalleled, valuable for being an effective software, it has a visually pleasant and easy-to-use interface, it is an innovative, powerful program and flexible The meetings are of the highest quality, with enough functions for anything you need to do, approaching through a face-to-face screen with people anywhere in the world, with HD audio and video, allowing screen sharing, and joining Immediate way from any device, this tool is wonderful.

What do you dislike most about this product?

So far GotoMeeting works for me with total normality, I could summarize that its service is excellent, it has no failures, it has incredible functions and features tools, it is a flexible, intuitive platform that adapts to the needs of its users, so I I love it and I have no problems when using it.

What recommendations would you give to someone considering this product?

GoTomeeting is a tool to collaborate and share information, attachments, ideas through chats or screen sharing, making project development a reality immediately and effectively, it is a program that is designed to collaborate on projects offering options beneficial, look no further GotoMeeting is the solution so I recommend you will have the results you need.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Client's Interest First

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