GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Instant Messaging

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

86

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

86

Business Value Created

86

Ease of Data Integration

86

Ease of Customization

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Wendy K.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

GoToMeeting is the best tool for Video calls

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting encompasses a wide range of robust features that always enables us to get the most out of it. GoToMeeting generates a link for joining meetings.

What is your favorite aspect of this product?

I like that GoToMeeting has a readily available customer support. Ease of initiating and recording meetings is another great thing.

What do you dislike most about this product?

GoToMeeting has not yet discouraged me on it's capabilities.

What recommendations would you give to someone considering this product?

The mobile application is the best to always stay logged in.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrea R.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Conducting virtual meetings with GoToMeeting

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has an independent SaaS program that do not need to be integrated to other programs in order to work. It has a clean UI and slick design compared to other related services.

What is your favorite aspect of this product?

I like the fact that GoToMeeting has SaaS, Mobile and desktop software, which are all easy to setup and use. Video conferencing feature is robust enough to produce HD quality videos.

What do you dislike most about this product?

I am fully satisfied on my end, hoping that this tool is going to remain the same.

What recommendations would you give to someone considering this product?

To avoid logging in regularly on the web applications, I recommend using the mobile program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sherryl M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2020

Amazing Confrencing Services

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting allows one to use a custom URL in order to access a conference room.

What is your favorite aspect of this product?

GoToMeeting offers more than one audio conference calls. It allows one to use toll-free numbers so fees for long distances are eliminated. Allows screen sharing so people can share in real time documents and presentations. The videos are high definition and has 25 webcams One can pass mouse or keyboard control at an time. There is a virtual whiteboard for brainstorming and the participants can be able to see it.

What do you dislike most about this product?

Lacks Polling.

What recommendations would you give to someone considering this product?

GoToMeeting is great for conference meetings as it provides all that is needed for meetings such as whiteboards for brainstorming, audio and video calls that are HD, ability to join a meeting using a custom URL,screen sharing and toll free numbers for long distance calls. GoToMeeting is the best product in the market.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

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