GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

87

Screen Share

86

Facilitator Functions

86

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Bert M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Self Explanatory, excellent for virtual meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Unlike other similar products, GoToMeeting has so many functional features.

What is your favorite aspect of this product?

My favorite aspect of this product is the meeting which provides user with a variety of features to use. It has helped me to avoid cancelling meetings with my clients as we could discuss their issues when they were at their homes or work.

What do you dislike most about this product?

I have no dislike for this product.

What recommendations would you give to someone considering this product?

I would recommend this product to any professional. It can be used to improve communication within a team, ease of meeting management as people can meet virtually and also is useful for remote working.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Diana A.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Web and video conferencing platform

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

It holds more participants across all the subscription plans than any other web conferencing program.

What is your favorite aspect of this product?

It has eradicated physical meetings, which has maintained social distancing during this pandemic season.

What do you dislike most about this product?

Ever since I deployed and implemented, I have never recorded errors.

What recommendations would you give to someone considering this product?

To start by downloading the mobile application to always conference from anywhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jamie S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

GoToMeeting for virtua conferences

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Availability of quick one click meetings allows instantly joining of conferences.

What is your favorite aspect of this product?

Backend integration makes it possible to connect with thousands of external apps. Web, video and audio conferencing is another thing that I like about GTM.

What do you dislike most about this product?

The professional plan host few participants in a single meeting.

What recommendations would you give to someone considering this product?

Consider the number of employees before selecting a particular plan.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Most Popular GoTo Meeting Comparisons