GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Gabriella S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Web conferencing at breeze with GoToMeeting

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a modern web conferencing platform and has both SaaS and on-premises capabilities unlike many other web conferencing programs.

What is your favorite aspect of this product?

It has been seamlessly easy to contact colleagues, friends and relatives via audio and video calls.

What do you dislike most about this product?

I do not encounter challenges while using GoToMeeting to enhance video and audio conferencing.

What recommendations would you give to someone considering this product?

I would recommend all people looking to advance video and audio conferencing to try this tool since it has all those capabilities.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kelly M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Excellent video conferencing programs

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Accomodating more than 100 partcipants in a single vodeo conference.

What is your favorite aspect of this product?

Availability of VoIP capability makes it easy to call via video calls. Sharing files online is another thing that I like most about GTM.

What do you dislike most about this product?

For almost three years now, I have never had errors while using GoToMeeting.

What recommendations would you give to someone considering this product?

Take advantage of the backend integration feature by connecting GoToMeeting with external applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Melissa S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

GoToMeeting is an excellent tool for web meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is the best web conferencing platform and is more unique since it holds more participants in a single conference across all the plans.

What is your favorite aspect of this product?

I like that GoToMeeting meets all my daily video and audio conferencing needs. Availability of mobile and SaaS systems is another thing that I like most about GTM.

What do you dislike most about this product?

From the first day that I implemented GoToMeeting, i have never had or encountered any issue.

What recommendations would you give to someone considering this product?

Yes, I highly recommend the use of GoToMeeting for video, audio and web conferencing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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