GoTo

GoTo Meeting

Composite Score

9.0 /10

CX Score

9.2 /10

706 Reviews Write a Review

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What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details

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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

10 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

11 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

7 Top Rated Features

2022

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative

4% Neutral

93% Positive

Pros

Performance Enhancing
Saves Time
Respectful
Fair

Feature Ratings

Average 86

Instant Messaging

Audio Conferencing VoIP

Video Conferencing

Screen Share

Facilitator Functions

Audio Controls

Audio Conferencing Call in Bridge

File Transfer

Keyboard Mouse Control

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

GoTo Meeting Reviews

Hady R.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Modern video conferencing.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is competitive to minimize and mitigate key aspects in terms of: 1. Allows toll-free dialing using OpenVoice Integrated to lower telephony costs. 2. If you don't have a mobile device, you can use Mac to access and organize meetings. 3. Provide a personal URL to create and organize personal meeting room. 4. Allow keyboard and mouse access to the rest of the meeting members.

What is your favorite aspect of this product?

I like GoToMeeting, it is precise and manageable to schedule web meetings with integrated audio, HD video conferences and to distribute screens with qualities that allow: 1. Being an application is easy to use, start and access a meeting. 2. With mastery to record conferences when you are busy to take notes. 3. Affirm and identify the customers you are chatting with

What do you dislike most about this product?

GoToMeeting is an important option in terms of software to collaborate with teammates and colleagues from the different subsidiaries of the organization. But yes, you have to have a good internet connection for the job to be perfect.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting for the following reasons: 1. To show all the information that is required from the desktop and share on webcam immediately. 2. Perfect to interrelate, demonstrate and argue work processes between work groups and clients from anywhere. 3. Great for keeping track of any situation in your meetings without having to move from one place to another.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

DAVID K.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Easy to collaborate with team

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Easy to collaborate with team

What is your favorite aspect of this product?

easy to hold an impromptu meeting.

What do you dislike most about this product?

bringing in people who do not use the platform already do not seem to like it

What recommendations would you give to someone considering this product?

none come to mind

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kyle H.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

A really powerful tool for our online conferences.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The programming that makes the difference in these times, a video conferencing program in our companies and no matter where in the world you are, GoToMeeting is able to get to where you are.

What is your favorite aspect of this product?

Meetings in real time, in addition to which they can be held in different parts of the world. It is productive and easy to operate. Among many features that are functional for us.

What do you dislike most about this product?

We haven't been able to see any downsides, just positives in the time we've been implementing it.

What recommendations would you give to someone considering this product?

It is a tool that helps us a lot in our videoconferences when we have a meeting planned with someone who is not in the same place as us. An effective solution for our organization

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

GoTo Meeting

What is GoTo Meeting?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

GoTo Meeting Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love GoTo Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Screen Share Ability to share a computer screen for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

File Transfer File transfer services

Keyboard Mouse Control Host can grant or remove control

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

GoTo Meeting Reviews

Hady R.

Modern video conferencing.

Likeliness to Recommend

Pros

DAVID K.

Easy to collaborate with team

Likeliness to Recommend

Pros

Kyle H.

A really powerful tool for our online conferences.

Likeliness to Recommend

Pros

Most Popular GoTo Meeting Comparisons

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TeamViewer

1
Since last award

Feature Ratings

Instant Messaging

Audio Conferencing VoIP

Video Conferencing

Screen Share

Facilitator Functions

Audio Controls

Audio Conferencing Call in Bridge

File Transfer

Keyboard Mouse Control

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support