GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Jeremy B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Superiority and participation in videoconferences.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is an excellent application with superiority for the transition of good quality sounds and images, versatile is that you can see and hear clients and team members mutually through the screen from anywhere.

What is your favorite aspect of this product?

I like GoToMeeting allows it to be managed regularly and operate through the mobile application, have communication with the complete customer service by phone and online, the plans of its services are in force, they offer the possibility of choosing the interruption of meetings, registration unlimited images, sounds, data and transcripts required for later playback and viewing.

What do you dislike most about this product?

For GoToMeeting, I have no adverse comments on the contrary it is ingenious to understand that when you plan and organize a meeting instead of waiting for the attendees to exclusively join your account this instrument will call the participants when the meeting is available to start the same.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting is diligent allows incorporating programs such as calendar with Outlook and Google, it also has the ability to integrate into meetings in a variety of ways using desktop programs for Mac and PC, mobile phones for iOS and Android.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manoj K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Easy to use tool

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Quite easy to install and its easy for presenting within teams. When people share screens customers/clients/stakeholders feel secured if we are using using GoTo Meeting

What is your favorite aspect of this product?

Its recording option is one which I like the most in it . My nature of job demands attending lot of meetings, I mostly use recording option more, just to ensure I do not miss anything

What do you dislike most about this product?

Few problems which I encounter are related to audio quality which I encounter 2 of 10 times for sure.

What recommendations would you give to someone considering this product?

Pricing should be reduced during pandemic situation like this. This will in return attract more customers . Its setup is easy and you can utilize it smoothly from anywhere

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

Lorena M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Excellent Webinars

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Before it was very difficult for me to communicate and maintain order in video conferences, now with Gotomeeting, I can make conferences, voice calls, video calls and chat no matter where I am, it is very easy to use and manage, you can also record the screen, calls and video calls.

What is your favorite aspect of this product?

Gotomeeting has been one of the best software that I have used to make my video calls, conferences and voice calls, what I liked the most is that I can use it in a personal and business way, and for both it has been very helpful, Gotomeeting It has an excellent analysis of voice recognition, annotations, allows you to capture audio and screen, communicating with your work team is very easy since you can make live, private, group or real-time chat, to that your meetings are much more dynamic you can carry out debates, forums and surveys.

What do you dislike most about this product?

Honestly, I still have not found something that I can dislike about Gotomeeting, since all the functions and features fulfill their role, and for communication it is undoubtedly the best tool I have used, it is very easy and practical to use.

What recommendations would you give to someone considering this product?

It is a very good tool, which helps you to be able to make better communication and to do it remotely. Excellent for standard, medium and premium companies.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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