GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Jessie F.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

GoToMeeting is modern for making video calls

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

We unified colleagues from other companies who were in other remote places and could not be in our company in the early hours of the morning, but we do it through video calls from the comfort of our offices, without spending on air tickets or accommodation. We save time and a lot of money and it is a great advantage over other similar programs.

What is your favorite aspect of this product?

I like that video calls do not limit us to talk to few people, because with this software the integration is different from many of the ones I have had the experience of observing. In addition, the functions to make video calls are simple and the connection is very fast.

What do you dislike most about this product?

There are no problems with this software, the only thing that can make a video call annoying is the bad internet, because if it is slow the software works badly, but if it is fast the software works wonders.

What recommendations would you give to someone considering this product?

It is the best option and you should choose GoToMeeting, because although it is not as popular software as others, it is very good and has characteristics that strengthen the company by making conversations very pleasant.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hellen M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

A recommendable software for conferencing.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

What differentiates GoToMeeting from other similar products is ease of use, functionality and performance. GoToMeeting has a simple and user-friendly interface which makes it easy to use and learn. Again it supports great features like video and audio conferencing, sending messages and screen sharing.

What is your favorite aspect of this product?

I like GoToMeeting because it supports multiple languages which makes it easy to use and learn from different countries. GoToMeeting is safe and secure which makes it a super secure application for video and audio conferencing, file sharing and screen sharing. I like availability of customer support team, very helpful and reliable.

What do you dislike most about this product?

Since i started using GoToMeeting, I have never encountered any challenge. It is a recommendable software for business communications.

What recommendations would you give to someone considering this product?

To all prospective customers considering GoToMeeting. I urge them to go ahead and implement it since it is a great software for communication.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Bianca C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Online conferences and webinars.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Now I can communicate remotely more easily and simply using a mobile device and connecting from anywhere in the world, it has excellent functions such as videoconferencing, online meetings and sending messages and groups, which is excellent to always keep in touch with your potential clients and with all your employees.

What is your favorite aspect of this product?

With Gotomeeting I can hold online meetings, webinars, take my virtual classes and join conferences, since it allows me to create face-to-face meetings through the web, it has excellent functions and features such as HD video and audio, it also allows you to send messages group or private, when you start a meeting you can access the assistant, chat, microphone and camera settings. It has excellent assistance, allows you to speak with an expert if you have questions to solve, AND they help you resolve any questions, within 24 hours.

What do you dislike most about this product?

There is nothing to dislike about Gotomeeting as it has great features and functions that help you communicate remotely no matter where you are or what device you are using.

What recommendations would you give to someone considering this product?

If you are looking for software that is easy to use, and that is available 24 hours a day, Gotomeeting is the ideal one, it has the best functions and excellent tools such as chat and messaging, and it allows you to make videoconferences with high definition in HD.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Most Popular GoTo Meeting Comparisons