GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2024

Streamlined and Flexible Meetings

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Rahul c.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Try go to meeting the best one.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Go to meeting effectively manages team meetings by providing a dashboard for out-of-office meetings, ensuring customers are never left waiting in unstarting meetings.

What is your favorite aspect of this product?

GoTo Meeting is praised for its high-quality HD video and DOLBY voice quality for conferencing, which is a significant feature I appreciate.

What do you dislike most about this product?

Attendees frequently struggle with audio setup, unsure of the issue's cause or if it's a user error.

What recommendations would you give to someone considering this product?

The video meeting experience is highly recommended and efficient.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Respectful
  • Client Friendly Policies

Maddison B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Training Platform Powerhouse

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Among the features that can be highlighted in GoTo Meeting are video meetings in high definition, options for sharing the screen, and smooth synchronization with calendar applications. The recording function enables the unable team members to follow the meeting later, and breakout rooms allow conversing with many team members at once.

What is your favorite aspect of this product?

The simplicity of the various tools allows for the smooth hosting of virtual training sessions. People can join from different devices, which also means that as many people as possible will be able to participate. Regarding favorable features, there is one option I found to be quite practical: the ability to record sessions. This means that team members who could not attend live can go through the material in the future, so they will not miss out on what is happening concerning our management of risks.

What do you dislike most about this product?

It has no analytical tools to monitor participants’ activity levels. Lack of an integrated poll or quiz implies that the trainers will have to use other applications to make an assessment.

What recommendations would you give to someone considering this product?

One tool that really helps me in working with my colleagues remotely is GoTo Meeting for virtual training. What makes this platform valuable is its ability to avoid problems with how the presentation is broadcast and can concentrate on the content being presented. The regular possibility to share my screen and work with different documents makes the training interesting. In the recent normal item, I used the whiteboard to develop ideas with a team on how to manage risks that are associated with emerging markets. Due to the location, people came up with solutions that would definitely not have been possible back at the office.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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