GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

John H.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Messaging and web conferences product

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I have no experience from similar products in our organization.

What is your favorite aspect of this product?

It facilitates coordination of web and virtual meetings across our organization. It promotes teamwork during task and project management. It is easy to deploy and start working with GoToMeeting.

What do you dislike most about this product?

Nothing I have disliked from this platform.

What recommendations would you give to someone considering this product?

For video organization and excellent web conferences management I recommend GoToMeeting.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Moses M.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Powerful and excellent conferencing tool.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a very beneficial application that enables you to easily and quickly make unlimited audio and video calls. It has a simple and user-friendly interface that makes it simple and easy to use and learn it also allows you to share files, share screens and send messages.

What is your favorite aspect of this product?

What makes GoToMeeting an unique solution is its affordability, accessibility and functionality. It is one of the easiest and fastest Application i have ever used. It has a responsive customer support team behind it, they respond quickly and once you contact them.

What do you dislike most about this product?

I don't have anything to dislike about GoToMeeting. It is one of the best tools for communication.

What recommendations would you give to someone considering this product?

To all companies, i recommend GoToMeeting.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Judy C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Great product for meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has great features for meetings organization through web and conferences.

What is your favorite aspect of this product?

We highly rely on GoToMeeting when coordinating our departmental conferences. It has strong network connection and our teams can join meetings at their own wish. It gives notifications on time to remind our members of planned meetings.

What do you dislike most about this product?

I have not disliked anything from the performance of this great feature.

What recommendations would you give to someone considering this product?

GoToMeeting performance capability is beyond our imagination. It has always performed effectively and I totally recommend.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

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