GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

PIYUSH A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Excellent product to communicate with customer.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

-This is a reliable and safe tool from other similar products and excellent documentation to learn this.

What is your favorite aspect of this product?

- Simple and user friendly user interface so that user can use this software easily without any learning. - All features are available for customer meetings like screen sharing, meeting recording and more. - IT team is not required for the installation process.

What do you dislike most about this product?

- I have faced connection problem many times which is dislike for me and everything else is good.

What recommendations would you give to someone considering this product?

- I highly recommend that you should try this product once because it is reliable and has all the features we want. -.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Cons

  • Charges for Enhancements
  • Less Performance Enhancing
  • Less Productive

Lily O.

  • Role: Human Resources
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

The best audio and video quality.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Unlike other video conferencing software, the audio and image quality are exceptional. The integrated chat, this function is very well structured and helps to communicate much better, you can use emojis and everything as if it were a normal chat application, it is not as limited as it usually is when it is integrated to this type of tools. It is reliable, one of the most recognized software worldwide.

What is your favorite aspect of this product?

Being able to connect with everyone remotely, I use it for internal and external work communications. Collaborating with our team through Gotomeeting is great, we have several tools at our disposal such as screen recording, screen sharing, and recorded meetings are very helpful when someone could not be present at the meeting, I have been able to send them easily. It saves a lot of time and money on travel when you need to meet with people in different geographic locations. The automatic transcription from audio to text is very useful to not lose any detail, with which we also draft minutes of the meetings.

What do you dislike most about this product?

It's a bit expensive, but looking at the pros and features it has, it's worth it. It all depends on your needs and activities, maybe for very small businesses/groups it is not convenient.

What recommendations would you give to someone considering this product?

If you are looking for a good software to share screens and collaborate with your colleagues, communicate internally and externally with security and stability, I recommend Gotomeeting. Large groups can benefit very well from this software, even individuals, it all depends on the role and the situation.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

James K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

A nice/intuitive app for conferencing and texting.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a powerful and a great platform for communication. It is one of the best applications that enables you to have a very effective and smooth communication. I like how it allows you to share screens, share files, schedule meetings and make video and audio calls. I like the video and audio quality, very nice and satisfying.

What is your favorite aspect of this product?

GoToMeeting allows you to easily keep in touch with customers, friends and co-workers. I like the quality of the video, very clear with high definition quality. Sharing files is easy and fast from anywhere anytime. With the help of GoToMeeting, you can chat face to face with friends, colleagues, family members and customers and also allows you to send instant messages.

What do you dislike most about this product?

I lack nothing to highlight as a complain about GoToMeeting since it comfortably meets all our communication requirements.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting for screen sharing, video conferencing and file sharing.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

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