GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Shahnawaz A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

User-friendly platform to collaborate remotely.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is very quick and easy to use. It full fills all my expectations like audio/video call giving me high definition feeling, screen sharing, call recording locally as well on the cloud, file transfer, personalised meeting interface, etc. We can distribute invites or send out codes or text people the information and links. Call switching feature from chat to VoIP, VoIP to video conferencing is a unique feature of this solution. You can then manually move them to the meeting, giving you complete control over the participants' permissions. You can have audio-only or video meetings on GoToMeeting or use text chat to communicate.

What is your favorite aspect of this product?

My the most favourite aspect is the audio and video quality in this software is top-notch and makes conferencing very streamlined. There are plenty of tools to assist you, such as screen sharing, presenting, whiteboarding, and file sharing in a secure peer-to-peer manner. Integration and customisation of this platform won my heart. I did integration with the app Slack, Outlook, Salesforce, and more for better collaboration. The setting up procedure is quite simple, and you can configure and route your calls seamlessly. This platform is cost-effective and packages are well defined i.e for Pro( 100 participants) and business (250 participants).

What do you dislike most about this product?

As such there are no critical issues I have found. But I would mention a few fancy and useful features which are missing in this platform. Like another meeting platform, this platform should also have smart meeting controls to make the application super friendly. The best example is temporary unmute/mute call during the ongoing session by long-pressing spacebar, hiding meeting controls and many more. We can not share files during the ongoing session which is also possible in another meeting platform in the market. Rest all good for me.

What recommendations would you give to someone considering this product?

If someone is looking for the most secure and reliable meeting platform then go for GoToMeeting. GoToMeeting is an online meeting tool that provides immediate benefits when starting videoconferences and instant messaging, with a perfect audio and image quality service, it is a software that provides benefits and advantages of collaboration in real-time, I have used this tool and meets my expectations works really well.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Saves Time

Rose B.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

A fantastic online conferencing tool

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It's really straightforward and easy to use for actual online meetings with clients and coworkers. The video quality at extremely HD is really fantastic. The fact that there is no disruption of connection is a distinguishing quality.

What is your favorite aspect of this product?

I like how much capabilities it offers for monitoring, integrations, reports, and whatever needed for conferences, meetings, and seminars with groups of various size and sort. It is simple to share the screen for documents or presentations, mobile networking is simple, statistics and email scheduling for notifications are simple, and user chat tools are beneficial.

What do you dislike most about this product?

Attendees must generally download the software as well, which costs time to assemble; it would also be wonderful to provide an online-only internet player.

What recommendations would you give to someone considering this product?

A fully-featured all-in-one webcasting and video-conferencing program that is ideal for big groups - either streaming or on-demand. Highly recommended for every type of users.

Pros

  • Efficient Service
  • Respectful
  • Friendly Negotiation
  • Helps Innovate

Hassan S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

extraordinarily good for meeting purposes

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

A limited number of participants per meeting was a major drawback for most of the meeting platforms. GoToMeeting has removed this restriction of the number of participants per meeting and thus, large meetings can be conducted.

What is your favorite aspect of this product?

This tool is extraordinarily good for meeting purposes. Collaboration in real-time can be done with convenience. It provides good quality for video and audio calls. The service provided by the Customer care center is superb.

What do you dislike most about this product?

GoToMeeting lacks in terms of integration options and some tools for planning purposes. Such tools are often provided by the competitor software and thus, this needs improvement.

What recommendations would you give to someone considering this product?

You should experience the free version first. On the basis of that experience, you can make the decision. But you will definitely not regret using the software. The app allows users to overcome the barriers of distances and stay productive even when they are apart.

Pros

  • Performance Enhancing
  • Effective Service
  • Transparent
  • Helps Innovate

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