GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Tigran P.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Review for GoToMeeting

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

It is pretty similar to other top products available in the market, except is is more expensive

What is your favorite aspect of this product?

It is very easy to download and use.The audio and video quality s really great. You can record video and then rewatch it, which is crucial for me. The basic functionality of GoToMeeting is similar to top video-conferencing .softwares.

What do you dislike most about this product?

It is really pricey. compared to similar software. Also when you share your desktop it occasionally lags making your making your meeting really miserable.

What recommendations would you give to someone considering this product?

You can have better alternatives at a cheaper price

Pros

  • Acts with Integrity
  • Includes Product Enhancements
  • Security Protects
  • Helps Innovate

Cons

  • Less Reliable
  • Less Fair

Alexis Eugenio M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Confusing and oudated look

Likeliness to Recommend

3 /10

What differentiates GoTo Meeting from other similar products?

Looks more reliable than others

What is your favorite aspect of this product?

High attendance meetings.

What do you dislike most about this product?

Confusing interface

What recommendations would you give to someone considering this product?

Just recomended for big teams

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Less Productive
  • Commodity Features

Samantha A.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

High-quality solution of online live conference

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Goto meeting resolves the issue of information retention during the meeting. Participants face the problem of data recording in long-run events. goto meeting solves the problem of writing down the key point of the meeting and store into the cloud. So you can use this information for further usage without the fear of data disappearance

What is your favorite aspect of this product?

The goto meeting is flexible about screen sharing. The host has complete control over its sharing material and the host could restrict the screen over the whole desktop. The setting of goto meeting allows you to design your meeting and schedule your meeting before presented to the end-user

What do you dislike most about this product?

The stability of internet connection matters a lot in goto meeting live meeting. You could be lost your data or destruct the meeting due to the poor quality of the internet. so in case of better interaction, you should strengthen your internal connectivity

What recommendations would you give to someone considering this product?

Goto meeting is ranked high in the world of virtual collaboration and millions of people used goto meeting rather than any other software. Goto meeting is safe and secure and gives you full access to your shared data. The goto meeting is the combination of all advanced elements compulsory for virtual meeting

Pros

  • Performance Enhancing
  • Caring
  • Respectful
  • Acts with Integrity

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