GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Gerard M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Fascinating conference software.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It's been researched and compared to other software, and we still haven't tipped GoTo Meeting, because of its ease of use, great tools, and affordable prices.

What is your favorite aspect of this product?

It offers excellent quality tools for conferences. Starting by scheduling the meetings, setting the date and time, creating a room that is only to deal with a topic or can be used for any other, it also offers an option where a calendar is integrated, which notifies the next conferences, inviting by email or the room ID. It has access from a computer, and you can also use it from an app on cell phones, available on both Android and iPhone. GoTo Meeting saves previous conferences in the cloud, which we can see when we need to collect necessary information. No limits when it comes to having conferences, even if you are registered for free.

What do you dislike most about this product?

It meets all my needs, I am satisfied with GoToMeeting.

What recommendations would you give to someone considering this product?

This software is wonderful for seminars, conferences, business meetings, and family. Super easy to manage, from anywhere, regardless of time zone, from any device, it works great on cell phones, it has a free 14-day trial, after which you will want to invest in the software, so that your meetings are much more bearable and efficient.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Effective Service

Bridget D.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

User Flexibility, Secure Collaboration.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is very user-friendly, and powerful virtual communication tool that is built with Top-notch security and privacy, with robust security features like risk-based authentication and default AES-128 bit encrypted audio and video data.

What is your favorite aspect of this product?

It allows users users to have full control over the equipment of a participant. Share documents in real-time. It permits large meetings. You don't need to attend to experience the meeting.

What do you dislike most about this product?

I have no dislike, it's a very comprehensive and secure collaboration chat features.

What recommendations would you give to someone considering this product?

I highly recommend GoToMeeting to all organizations and individuals with business enterprise.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

Md. Masudul H.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Useful features & tools for increasing efficiency

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The video and audio in the virtual conference room are perfectly clear. The buttons for turning on and off microphones and video feeds are all properly labeled, and sharing the screen is simple.GoToMeeting includes a number of useful features and tools for increasing efficiency via online meetings.

What is your favorite aspect of this product?

The entire registration process takes place online. I can start a meeting right away or plan a video conference for later once I've joined up and logged in. With the software's integrations, I can also schedule a video conference from Outlook or Google Calendar. Both choices are straightforward, however, the linkages make scheduling easier with my calendars. An email invitation is issued to attendees after a meeting is arranged.

What do you dislike most about this product?

The limitation on active video feeds in GoToMeeting could be a drawback. The Starter plan has a limit of 11, whilst the other plans allow for up to 25 cameras to be active at the same time. For the most part, this will not be an issue for small firms. Restriction on the number of live cameras, on the other hand, maybe a problem if you host larger video conferences. The good news is that meeting hosts have complete control over whether or not cameras are turned on or off.

What recommendations would you give to someone considering this product?

the platform's integration of artificial intelligence is another plus. It can be a tremendous help to have the service take notes for me. It not only allows me to concentrate on what is being said rather than taking notes, but it also provides a thorough summary of what occurred in case I missed or forgot something.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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