GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Mark D.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Handy and cheap conferencing tool

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMetting is a dependable, easy-to-use video conferencing solution that allows participants to attend a meeting for free. They only need to download the app

What is your favorite aspect of this product?

The interface, both on the web version and desktop app makes hosting video conferences an easy proposition

What do you dislike most about this product?

The artificial intelligence technology that was added recently should be kept up to date at all times so that it can quickly and automatically detect action items in the meeting and transcribe what is being said

What recommendations would you give to someone considering this product?

Once you have acquired GoToMeeting, you will immediately be able to start using the video conference software and either host an instant meeting or schedule meetings for a future time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mikeson P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Great collaboration tool

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Unlike other similar products, GoToMeeting has many features which one does not require to pay for in order to use them

What is your favorite aspect of this product?

My favorite aspect of the product is instant messaging as it allows fast and efficient relaying of information.

What do you dislike most about this product?

To date there is nothing that I hate about the product

What recommendations would you give to someone considering this product?

I recommend people engaging in constant communication in their work to try this product

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Angela S.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Simple solution to make meetings online.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeetings has made it possible to conference with business partners, clients, and workers from all over the country utilizing various technologies. GoToMeetings has made it simple to communicate with project team members and clients about monthly reporting. GoToMeeting assists me on a daily basis when I need to see faces and share essential information with colleagues and clients regardless of where they are; it is a software that has the capacity to link us in a matter of minutes, allowing us to work productively on the go. It enables me to go farther by allowing for quick and safe cooperation with a dependable mobile solution.

What is your favorite aspect of this product?

I enjoy GoToMeeting because it provides collaboration and productivity features that allow you to work from anywhere and on any device using video conferencing, screen sharing, audio and video, and a remote meeting solution. Setting up a planned conference or virtual client appointment is straightforward, as is sending invites. When they open the invitation, they may attend the meeting by clicking the simple GoToMeeting button.

What do you dislike most about this product?

I've had no issues or setbacks, thus I have no dislikes; it works well for me. GoToMeeting is a remote conference program that allows collaboration and screen sharing communication. It is an outstanding solution that offers fantastic alternatives for developing a collaboration from beginning to end.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting to anyone who needs to quickly join and host online meetings without requiring large downloads. It comes highly recommended by me because it is a strong and dependable solution with high-quality audio and video. In addition to being adaptable, with features that adapt to our needs, it works flawlessly, saving us time without requiring us to transfer from one location to another. Government contractors accept GoToMeeting for usage by contractors in contract conferences, and the government uses it to have virtual conversations on current and future concerns.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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