GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

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3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Screen Share

86

Audio Controls

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Adrian P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

GoTo Meeting is Simple and Effective.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting is distinguished by its simplicity and stability. Its focus is on delivering seamless, high-quality meetings, and it also features key features like meeting recording, screen sharing, and access from any device, facilitating collaboration in remote or hybrid teams.

What is your favorite aspect of this product?

Connection stability and video and audio quality are exceptional, even on slow networks. Plus, its intuitive interface makes it easy for new users to schedule meetings and share screens seamlessly.

What do you dislike most about this product?

While functional, the software's visual design could use a bit of modernizing.

What recommendations would you give to someone considering this product?

If your company is looking for reliable, intuitive, and professional video conferencing software, GoTo Meeting is an excellent choice. Its simplicity and stability make it an ideal tool for organizations that prioritize efficiency and performance. Added to this is its robust security, and GoTo Meeting offers considerable value for businesses looking for hassle-free communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2025

Best tool for video conferencing and virtual meet.

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Caring
  • Saves Time
  • Respectful

Pranoti H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Reliable and User-Friendly Platform for Small Team

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting stands out for its simple interface, reliable audio/video quality and efficient scheduling tools, Its less bloated with non-essential features and easier to onboard for smaller teams. The starter plan is budget friendly making it a great fit for smaller businesses. Its integration with calendars and ease of setting up recurring meetings adds to the convenience

What is your favorite aspect of this product?

How easy is it to set up and join meetings without technical hassle. The interface is clean and intuitive, even for non-tech savy users, and the video/audio quality remains consistent even with lower bandwidth.

What do you dislike most about this product?

One downside is the limited features on the Starter Plan - escpecially the lack of breakout rooms and limited participant capacity, which can be restrictive for growing teams or collaborative sessions. Also the mobile experience feels lightly less polished compared to the desktop version.

What recommendations would you give to someone considering this product?

If you're a small team looking for a reliable, no-frills video conferencing tool, GoTo Meeting is a solid option. However assess your feature needs in advance - if you anticipate needing more advanced collaboration tools, you might want to explore higher-tier plans.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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