GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Jessica I.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Superb and cheap choice for businesses

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has a very easy to navigate video conferencing service and many video features that help keep it relevant in today's market

What is your favorite aspect of this product?

Staying connected with GoToMeeting is a breeze, any device with an internet connection can be used to join or host a meeting

What do you dislike most about this product?

GoToMeeting limits gallery view to 25 participants only so when we require the need to host long extensive meetings and presentations then this becomes an inconvenience

What recommendations would you give to someone considering this product?

I am confident in recommending GoToMeeting as a great option for business of any size due to its ability to record meetings to the cloud, share the screen with active users and transcribe meetings

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kevin G.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Powerful platform for online meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I use GoToMeeting to host conferences and cooperate with my team, which works exclusively to manage our RPA. With GoToMeeting, we can solve professional difficulties through video meetings, and it is also a terrific resource for communicating with our clients. We rely significantly on screen sharing, and GoToMeeting has shown to be the most effective program for this purpose. During meetings, GoToMeeting delivers a unified user experience. One of the finest advantages of GoToMeeting is the ability to record meetings for review and evaluation of employee performance.

What is your favorite aspect of this product?

GoToMeeting is simple to use and offers a simplified meeting experience. It's simple to use, with the opportunity to arrange or schedule a meeting right after checking in. You may create a meeting with a custom URL that expires after the meeting finishes, or you can keep the same meeting room for all meetings with a link that never expires to make it easier for attendees to join the meeting. For a future meeting, use the same room. The audio and video quality is rather high, and I haven't had any problems with them thus far.

What do you dislike most about this product?

The conference may be stopped if the Internet connection is bad. Unlike Zoom, GoToMeeting does not have a free version, and the free trial that you receive when you join up expires in two weeks. As a result, even at the lowest level, a subscription is necessary for long-term use.

What recommendations would you give to someone considering this product?

I endorse Gotomeeting because it is a one-of-a-kind tool that is ideal for anyone who want a high-quality and dependable video conferencing solution. GoToMeeting is a solid video conferencing program that works effectively. It comes with excellent customer service, I endorse it since it has provided significant benefits to our businesses.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Steven N.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent video conferencing app.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has streamlined meetings by removing the need for repeated journeys, saving both time and money. Having your own virtual workforce can save your monthly expenditures by 10 to 20 times what this platform charges. For professional collaboration and client meetings, I use GoToMeeting; this program allows you to build customised rooms for frequent meetings without having to change one. We can attend meetings from anywhere and meet with anybody in the globe thanks to its cross-platform meeting capability. Data should be synced across devices so that we can access all of the messages, photographs, and files we exchange from any device.

What is your favorite aspect of this product?

One feature that distinguishes GoToMeetings is its connectivity with mobile devices, which allows you to instantly start and join the video call from your smartphone. The screen sharing option is particularly excellent, since it is simple to share the screen from a laptop or mobile device. GoToMeeting provides greatest security and privacy during meetings, guaranteeing that only those who have been invited may attend. You may also construct a waiting area, which members will enter the meeting ID to join. You may then move them into the meeting manually, giving you total control over participant rights.

What do you dislike most about this product?

You have a download request, which many people dislike doing for a single call. Even if it isn't required, it isn't always evident. On Windows, GoToMeeting frequently fails to connect. Although this may be resolved by logging out and back in, it is time-consuming and can occasionally create meeting delays.

What recommendations would you give to someone considering this product?

I would recommend GoToMeeting for simplified meetings. It is quick, saves time, and provides high-quality meetings for increased productivity and corporate communication. If you have meetings multiple times a week, it's worth the money. There are several tools for screen sharing or virtual meetings, and GoToMeeting is one of the finest brands for security and ease.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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