GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Monika E.

  • Role: Finance
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Limitless video conferencing and meeting storage

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting provides high-quality HD video and several video conferencing capabilities. We utilize several feeds and switch between various perspectives, such as full-screen and gallery

What is your favorite aspect of this product?

GoToMeeting offers a user-friendly scfeeb sharing feature that displays which applications and windows are open on my device

What do you dislike most about this product?

Although GoToMeeting lacks filters, it does allow us to tweak sophisticated parameters like brightness, contrast, and saturation

What recommendations would you give to someone considering this product?

GoToMeeting stands out for its comprehensive capabilities like audio and the essentials such as screen sharing that provide you with additional options regarding presenting information and resources in meetings

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Philomena O. A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It's great for start-ups

What is your favorite aspect of this product?

Its accessibility

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Make sure to go all in. It's a great application.

Pros

  • Efficient Service
  • Fair
  • Altruistic
  • Acts with Integrity

Denis S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"One of the best Web Conferencing tools."

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

When compared to similar programs, this one stands out because to its high-quality audio and video, ability to add participants, advance scheduling of the meeting's date and time, and automatic creation of a unique login ID and password.

What is your favorite aspect of this product?

GoToMeeting was one of the first video conferencing applications available, and it comes loaded with features like native recording, remote mouse control, and connections with popular productivity suites like Google Drive, Microsoft Office, and more.

What do you dislike most about this product?

In recent years, GoToMeeting's user interface and functionality have fallen behind those of its rivals. It's a massive program that needs a lot of power to run. There are also anomalies in the audio and visual preferences you can choose. Even after the conference ends, it might have an impact on other software. Meeting sign-in is a multi-step process, and it has poor interaction with background filters.

What recommendations would you give to someone considering this product?

In my opinion, the program's user-friendliness and prompt customer service make it worth recommending.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Most Popular GoTo Meeting Comparisons