GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Tammie W.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Synonym of communication production.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I used to perform sessions using this app or platform when pendamic was pretty bad at the time. It made it simple for me to learn by offering online access to all materials throughout the conference. We can also talk to the person in person. All participants have access to the recording facility. For the majority of the customers we assist online, the software is extremely basic and easy to comprehend. We have also formed working groups to keep a very familiar and close connection in order to raise the rhythm of the activities to a much higher level. We are now more self-taught and operate as a team.

What is your favorite aspect of this product?

I used to perform sessions using this app or platform when pendamic was pretty bad at the time. It made it simple for me to learn by offering online access to all materials throughout the conference. We can also talk to the person in person. All participants have access to the recording facility. For the majority of the customers we assist online, the software is extremely basic and easy to comprehend. We have also formed working groups to keep a very familiar and close connection in order to raise the rhythm of the activities to a much higher level. We are now more self-taught and operate as a team.

What do you dislike most about this product?

If the team size is huge, it requests premium services; when the user runs the app, it requests an update; and numerous organizers cannot share their screen at the same time.

What recommendations would you give to someone considering this product?

If you want a long-term and user-friendly platform, you should consider using the meeting platform. This is the all-inclusive solution for organizing a virtual meeting. It's free to use; you don't have to pay until you have 250 participants, and it also offers free trials so you can get a feel for it. It has served to know and recognize information as a direct ally of leadership, teamwork, assured support, and many impact factors, and I strongly suggest it for all those who wish to stand out in the field of communication.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Loribeth P.

  • Role: Consultant
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, I really like it!

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I like the easy record feature.

What is your favorite aspect of this product?

I like the easy record feature.

What do you dislike most about this product?

Trying to share the screen with a Mac user.

What recommendations would you give to someone considering this product?

Hard to use with a mac.

Pros

  • Effective Service
  • Caring
  • Respectful
  • Acts with Integrity

Nilaby C.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

I can organize conference calls easily

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Our marketing and sales expansion group uses GoToMeeting extensively. I have scheduled numerous presentations and calls with potential customers. Due to my marketing efforts, I am now regularly participating in Webinars with present clients and business associates. We have had a big number of sessions where we have introduced new products to our audience.

What is your favorite aspect of this product?

GoToMeeting works great for our larger-attendance webinars since it has a simple plug-in that allows everyone to start the webinar and join it in a matter of seconds with minimal effort. GoToMeeting isn't the best option when sensitive customer documents need to be shared with the HR department or the finance team.

What do you dislike most about this product?

If GoToMeeting wants to make Chatbot better, it could implement a window for internal stakeholders to communicate. The video-sharing feature of Goto Meeting could use better audio. The administrative controls of GoToMeeting are very flexible.

What recommendations would you give to someone considering this product?

GoToMeeting is a fantastic piece of software that consistently meets or exceeds my expectations in all areas: the service it provides, the features it offers (which are both numerous and highly customizable), the ease with which I can initiate and participate in online meetings, the security of said meetings, and the ability to do all of these things in real time and face-to-face via a seamless video connection.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Friendly Negotiation

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