GoTo

GoTo Meeting

Composite Score

9.0 /10

CX Score

9.2 /10

706 Reviews Write a Review

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What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details

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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

10 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

11 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

7 Top Rated Features

2022

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative

4% Neutral

93% Positive

Pros

Performance Enhancing
Saves Time
Respectful
Fair

Feature Ratings

Average 86

Instant Messaging

Audio Conferencing VoIP

Video Conferencing

Screen Share

Facilitator Functions

Audio Controls

Audio Conferencing Call in Bridge

File Transfer

Keyboard Mouse Control

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

GoTo Meeting Reviews

Andreina P.

Role: Sales Marketing
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

GoToMeeting for your best quality video conference

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

We can make large groups of projects in real time thanks to the best audio and video quality we have for our customer calls, video conferencing and large groups of projects. GoToMeeting also offers people who do not have a registered user an ID address so that with just one click they can view the conference as a guest so that no one misses out on the information of that group.

What is your favorite aspect of this product?

With GoToMeeting we have been able to increase productivity at the project level thanks to its simple and fast tools! It helped us a lot to exchange material on the screen so we could eliminate the need to send emails with attachments to team members. And it wastes a lot of time, thanks to the fact that it is compatible with all software.

What do you dislike most about this product?

The video calls have a problem when microphones are activated by mistake by users and the background noise affects the audio quality so it does not allow others to hear the conference correctly so it would be good a better development of its mobile application to avoid these interludes.

What recommendations would you give to someone considering this product?

GoToMeeting allows a fast audio and video platform with good quality at the time of the GoToMeeting conference. Our customers ask us for a meeting in relation to a project, topics to discuss, projects that we are developing because of the confidence they generate in us. Which responds to the problem of distance and time, we have increased videoconferencing, and we need to attend them to manage project teams and exchange information.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Varus D.

Role: Operations
Industry: Recreation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Accomplishing Mission at Tap

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

No matter where project participant is, GoToMeeting makes it real participation.

What is your favorite aspect of this product?

24/7.30.12. Working as well as consultation. Remote working. Accessible anywhere at anytime with almost every gadget.

What do you dislike most about this product?

I can't complain at all.

What recommendations would you give to someone considering this product?

This is second you in your business regardless where you are.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Mike L.

Role: Operations
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Guarantees high uptime and dependable connections

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is the best online meeting and video conferencing tool because it provides a fast, easy, and reliable meeting solution that power workforce productivity within the company

What is your favorite aspect of this product?

Its easy to set up a meeting and give participants a custom URL to enter the online conference room. The platform's security is provided by a PIN-based entry system

What do you dislike most about this product?

Provide an easy way to download participant lists so that we can follow up after the meeting via email, text, or voice. This will result in a webinar-like experience that can be beneficial to the business

What recommendations would you give to someone considering this product?

GoToMeeting is a complete collaboration tool that offers its users features such as audio/video conference, screen sharing, remote access, and so on

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

GoTo Meeting

What is GoTo Meeting?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

GoTo Meeting Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love GoTo Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Screen Share Ability to share a computer screen for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

File Transfer File transfer services

Keyboard Mouse Control Host can grant or remove control

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

GoTo Meeting Reviews

Andreina P.

GoToMeeting for your best quality video conference

Likeliness to Recommend

Pros

Varus D.

Accomplishing Mission at Tap

Likeliness to Recommend

Pros

Mike L.

Guarantees high uptime and dependable connections

Likeliness to Recommend

Pros

Most Popular GoTo Meeting Comparisons

Zoom

Microsoft Teams

Google Meet

Webex Meetings

Adobe Connect

TeamViewer

1
Since last award

Feature Ratings

Instant Messaging

Audio Conferencing VoIP

Video Conferencing

Screen Share

Facilitator Functions

Audio Controls

Audio Conferencing Call in Bridge

File Transfer

Keyboard Mouse Control

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support