GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Ajinkya J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic Meeting Product but bit pricey !

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting provides powerline frequency feature which allows user to reduce flicker on monitors with low refresh rate. Its user interface shines across all platforms be it mobile or desktop or web interface. Plans are pretty simple and easy to understand, easy to choose is if more participants you want on meetings then can go for higher plans.

What is your favorite aspect of this product?

GoToMeetings allows user to collaborate and have amazing communication which works in very effective way. Features like scheduling a meeting, screen sharing allows user to work together even when user is working remotely. Easy integration with other apps offers more flexibility and has no Hussle. Also, it has the best sound quality as well as nice video quality which allows user to have seamless communication. Limitless cloud recordings is the best feature and benefit to user.

What do you dislike most about this product?

Pricing is at higher side, which I feel should have been little cheaper like other apps in market. But again if you need fully loaded performance and features, you need to pay some more price which is again fine. Otherwise, this app is most fantastic one for meetings.

What recommendations would you give to someone considering this product?

GoToMeetings offers lot of benefits to users with high audio and video quality for video conferences which keeps this app on top. Have best customer technical support team. Must USE app, highly recommended.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Roan P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A good platform for online conferences.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

The attendees you invite can join the link by using the meeting ID and they're all set to join the conference. Setting up a meet is done in a breeze.

What is your favorite aspect of this product?

I like the application's sharing feature, camera and audio quality.

What do you dislike most about this product?

I find that not a lot of people are familiar with this platform and the users are currently limited in numbers.

What recommendations would you give to someone considering this product?

There are times when we need to resort to using another conferencing application. This software helps us with allowing our external customers to join meetings and conferences that are business related. This is a good and secure alternative.

Pros

  • Performance Enhancing
  • Unique Features
  • Inspires Innovation
  • Caring

Collin M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Meet online for various purposes in an instant

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Employees now easily host or join a meeting just by using desktop computers, laptops, tablets, or smartphones. GoToMeeting has greatly improved the collaborative and relationship strength that exist between employees, clients and partners

What is your favorite aspect of this product?

We prefer to use GoToMeeting for our online video and audio meetings because it is robust and reliable. GoToMeeting works flawlessly with PC and MAC, Android and iOS devices

What do you dislike most about this product?

Storing recorded sessions in the cloud takes a lot of storage space. I wish they could increase the amount of space available to us without increasing the subscription cost

What recommendations would you give to someone considering this product?

Users can easily and instantly conduct meetings with this software. It can be used to hold multiple meetings at the same time and provides quality audio and video resolutions

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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