GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Sam C.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Real Time Meeting Platform

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This is a tool that we are using as internal conferencing tool that allows us to hold meetings with employees across all departments especially those working remotely.

What is your favorite aspect of this product?

It is a scalable tool with lots of features. It meets all tge security requirements given that it has full control over the devices of the connected participants.

What do you dislike most about this product?

The UI interface is not one of the best.

What recommendations would you give to someone considering this product?

This is a webinar product well suited for a large audience. It is reliable, secure and easy to use.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Alice W.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

GoToMeetings makes meetings meaningful.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

We were able to handle the security issue in our meetings thanks to GotoMeeting, so we can rest easy knowing that our personal data is protected by different security measures such as AES bits or TLS encryption, mobile applications are incredibly effective, and the infrastructure is fantastic. It provides an excellent presentation, allowing us to share our presentation with others and even change the presenter to explain his profession. I may also update my presentation and insert crucial sentences throughout the meeting.

What is your favorite aspect of this product?

What I appreciate best about this software is the privacy and security it provides by allowing you to create a personalized URL for your meeting area. It saves us time and money because everyone has to invite everyone else. We may also arrange our future meeting using this app. It includes excellent functions such as screen sharing, file and presentation sharing, and so on. The recording option is particularly useful since it allows you to rewind your statements and correct them if necessary. It provides a high capacity for administrative activities, HD video conferencing, and audio without interruption.

What do you dislike most about this product?

The desktop version's interface is less intuitive than that of the other versions, it lacks language translation tools, there is no webinar solution, which is unfortunate because branding could be strong, the drawing tools and virtual whiteboard could be improved, and there aren't many third-party integrations. It also had a participation cap, and further modifications would be needed to make it more user-friendly. Consequently, greater consideration ought to be given. If this issue is resolved, the app will be among the finest.

What recommendations would you give to someone considering this product?

Installing GoToMeeting and obtaining the required package GotoMeeting is a video conferencing software with many robust features that provide the highest security parameters so that your confidential data is kept safe, as well as because of the quality with which you can transmit videoconferences since they have HD definition and clear audio without interference. I recommend it because it solves many of your problems.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Priyanka M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, but limited features

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting works as a type of online chatroom for group discussions and interaction

What is your favorite aspect of this product?

The platform offers all of the tools you'll need to run a successful business meeting

What do you dislike most about this product?

No chat polls tools

What recommendations would you give to someone considering this product?

Add additional interesting features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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