GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Folashade A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Lots of benefits accrue to me , with GoToMeeting.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting mobile conferencing is the standout functionality between GoToMeeting and potential alternatives. This functionality gives me and my team-mates the freedom to connect from anywhere. I do not need a laptop to join a video conference call, since i am given access to almost the exact set of features on mobile device , as those available on GoToMeetings desktop app.

What is your favorite aspect of this product?

I get unlimited access to record my video conference calls on this platform ,with the click of a button , and sharing recorded meeting sessions with my colleagues at work, is as simple as it can be. My recorded meetings on this platform are audible , and cover the entire length of my meetings , no matter the duration.

What do you dislike most about this product?

To invite outside participants to my departments video conference calls on Gotomeeting , they are required to first of all, download the GotoMeeting application, before they can join meetings. i view this as unideal because it slows down our communication flow.

What recommendations would you give to someone considering this product?

GoToMeeting on web browser is subpar, so this may be an issue for people who would rather join video meetings from their web browsers. If the aforementioned is not a reason for concern, then a potential user is good to go with this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jose A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

No disappoints

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

We use it for training and courses. It could be used for teaching or schools. Super easy to use and very reliable. We liked that the security part is very strong. Easy to approach and use for both administrators and users.

What is your favorite aspect of this product?

The whole process has good security and protection. The functions are easy to use and do not fail. At least on my computer we have not reported any software failures. You can add and remove participants during meetings.

What do you dislike most about this product?

The number of participants may be small but it is very useful for small groups. It does not have a good market volume so external participants have permission or connection problems if they have restrictions from third-party applications.

What recommendations would you give to someone considering this product?

Use it for teaching, training, or conferences of a few users. It is very reliable and the security part is very good in relation to other similar products. You will not have many problems with the implementation and use.

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Over Delivered

Melissa M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Video communication , made easier.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

i think this must be Gotomeetings annotation tools. For me personally, i believe that GotoMeeting has the best annotation tools of any meeting software i have ever used. The presence of quality annotation tools like markup pen, laser pointer, highlighter tool etc helps to make presentations during team meetings, a lot more collaborative.

What is your favorite aspect of this product?

i am impressed with my mobile conferencing experience on GoTomeeting. i am able to join team meetings from anywhere , while having access to unique data saving and bandwidth reduction features to make my video meeting experience on mobile devices as flawless as they can possibly be.

What do you dislike most about this product?

With Gotomeetings , it will never be about the lack of features, because Gotomeeting does provide a set of features that are unmatched by any substitute video conference tool. The major drawback of Gotomeeting is how easy it is for users to get lost , with the number of features available. This is mainly due to an average user interface design/ user experience flow on the mobile and desktop applications.

What recommendations would you give to someone considering this product?

Gotomeeting probably provides everything a team ,department etc needs to function , as far as video conferencing is concerned. It definitely has its weakness regarding intuitiveness but this obviously is a bottleneck to be overcome as a user gains more experience with the Gotomeeting platform.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular GoTo Meeting Comparisons