What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
GoTo Meeting Reviews
Folashade A.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Lots of benefits accrue to me , with GoToMeeting.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting mobile conferencing is the standout functionality between GoToMeeting and potential alternatives. This functionality gives me and my team-mates the freedom to connect from anywhere. I do not need a laptop to join a video conference call, since i am given access to almost the exact set of features on mobile device , as those available on GoToMeetings desktop app.
What is your favorite aspect of this product?
I get unlimited access to record my video conference calls on this platform ,with the click of a button , and sharing recorded meeting sessions with my colleagues at work, is as simple as it can be. My recorded meetings on this platform are audible , and cover the entire length of my meetings , no matter the duration.
What do you dislike most about this product?
To invite outside participants to my departments video conference calls on Gotomeeting , they are required to first of all, download the GotoMeeting application, before they can join meetings. i view this as unideal because it slows down our communication flow.
What recommendations would you give to someone considering this product?
GoToMeeting on web browser is subpar, so this may be an issue for people who would rather join video meetings from their web browsers. If the aforementioned is not a reason for concern, then a potential user is good to go with this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jose A.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
No disappoints
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
We use it for training and courses. It could be used for teaching or schools. Super easy to use and very reliable. We liked that the security part is very strong. Easy to approach and use for both administrators and users.
What is your favorite aspect of this product?
The whole process has good security and protection. The functions are easy to use and do not fail. At least on my computer we have not reported any software failures. You can add and remove participants during meetings.
What do you dislike most about this product?
The number of participants may be small but it is very useful for small groups. It does not have a good market volume so external participants have permission or connection problems if they have restrictions from third-party applications.
What recommendations would you give to someone considering this product?
Use it for teaching, training, or conferences of a few users. It is very reliable and the security part is very good in relation to other similar products. You will not have many problems with the implementation and use.
Pros
- Reliable
- Respectful
- Acts with Integrity
- Over Delivered
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Melissa M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Video communication , made easier.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
i think this must be Gotomeetings annotation tools. For me personally, i believe that GotoMeeting has the best annotation tools of any meeting software i have ever used. The presence of quality annotation tools like markup pen, laser pointer, highlighter tool etc helps to make presentations during team meetings, a lot more collaborative.
What is your favorite aspect of this product?
i am impressed with my mobile conferencing experience on GoTomeeting. i am able to join team meetings from anywhere , while having access to unique data saving and bandwidth reduction features to make my video meeting experience on mobile devices as flawless as they can possibly be.
What do you dislike most about this product?
With Gotomeetings , it will never be about the lack of features, because Gotomeeting does provide a set of features that are unmatched by any substitute video conference tool. The major drawback of Gotomeeting is how easy it is for users to get lost , with the number of features available. This is mainly due to an average user interface design/ user experience flow on the mobile and desktop applications.
What recommendations would you give to someone considering this product?
Gotomeeting probably provides everything a team ,department etc needs to function , as far as video conferencing is concerned. It definitely has its weakness regarding intuitiveness but this obviously is a bottleneck to be overcome as a user gains more experience with the Gotomeeting platform.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
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