GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

M Farhan Ali C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Ease to use

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

user friendly and light weight

What is your favorite aspect of this product?

Quality and service

What do you dislike most about this product?

Installation

What recommendations would you give to someone considering this product?

Should be easy to install

Pros

  • Inspires Innovation
  • Caring
  • Fair
  • Acts with Integrity

Cons

  • Commodity Features
  • Slower Product Innovation
  • Less Performance Enhancing

Livia T.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Aids a cohesive video conferencing experience.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

This platform avails me with a set of dynamic features, that makes video meetings a lot more enjoyable and interactive. Features like background noise suppression, call me tool, in-session chat, mouse sharing and the list is endless, have contributed to making me as comfortable as possible when working remotely.

What is your favorite aspect of this product?

I have a distinctly unique experience when i use Gotomeeting for presentations, as a result of its myriad annotation options. Contributing to a more collaborative presentation experience for me. If the aim of presentations is to be able to successfully pass my messages across to my audience, Goto makes it possible for me.

What do you dislike most about this product?

Gotomeeting focuses mainly on its native desktop and mobile presence. The web browser version is steps lower than what it is obtainable when i join or initiate meetings with the desktop or mobile application. For a professional like myself that engages a lot via video meetings with people outside of my organization , a web browser application is important for engaging with non-Gotomeeting users, as this will allow them join meetings without first installing and signing up as a user.

What recommendations would you give to someone considering this product?

i wholeheartedly recommend Gotomeetings for teams of all sizes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohd I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great alternative to MS teams and Cisco webex.

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

Goto meetings is a good alternative to Microsoft teams and cisco webex with affordability.

What is your favorite aspect of this product?

though it have a long journey to reach to teams and webex like applications, but still this serves the purpose.

What do you dislike most about this product?

There are so many pop ups while sharing the screen, that is kind of annoying.

What recommendations would you give to someone considering this product?

Product will offer you MS teams and cisco webex level of productivity with affordability.

Pros

  • Fair
  • Altruistic
  • Helps Innovate
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Less Reliable
  • Less Generous

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