GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

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3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Screen Share

85

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Kasan P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"Trustworthy in business meeting."

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Compared to competing services, GoTo Meeting has better audio and video consistency, making it dependable for crucial business calls.

What is your favorite aspect of this product?

the new transcription capability for subsequent call analysis and the pristine audio quality.

What do you dislike most about this product?

less user-friendly than more recent platforms.

What recommendations would you give to someone considering this product?

Particularly for business presentations.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Vivek k.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

trusty for business.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Really good at making plans ahead of time with calendar sync.

What is your favorite aspect of this product?

Using drawing tools during a talk is very helpful.

What do you dislike most about this product?

It might cost less.

What recommendations would you give to someone considering this product?

This is for you if you run a lot of classes.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Leverages Incumbent Status
  • Charges for Enhancements

Matteo C.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

My Experience Using GoTo Meeting

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It's a great web meeting solution that is affordable and easy to use.

What is your favorite aspect of this product?

I like that it makes web meetings easy. It's effective and affordable and support many participants.

What do you dislike most about this product?

No single problem with GoTo Meeting

What recommendations would you give to someone considering this product?

I'm recommending GoTo Meeting for it has solved all our virtual meeting needs. Comes at a good price too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

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