GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Gregory A.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Great tool for meetings and video conferences.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Since its installation, GoToMeeting has assisted us in solving problems at a communicative and collaborative level within the company's work groups; this has increased online meetings, improved project development organization, and improved internal information dissemination. It is really advantageous to hold meetings using this program in order to provide a professional touch to your meetings. Furthermore, its unique characteristic of giving transcriptions and recordings distinguishes it and makes it useful.

What is your favorite aspect of this product?

Goto Meeting is an all-in-one tool with various capabilities like as screen sharing, video calls, online chat, and an incredible capability of sharing recording links with participants. It is simple software that everyone can use without much assistance. What I appreciate and enjoy most about this technology is the ease with which it allows me to have online meetings with third parties without interruptions. I use it for a variety of fixes as well as remote customer care and assistance when necessary. I've been astonished by how easily we can start a video conference or attend meetings where we've been invited.

What do you dislike most about this product?

The main issue with Goto Meeting is that it does not indicate when the recordings are available for download.

What recommendations would you give to someone considering this product?

I prefer this program for professional meetings over others such as Zoom and Skype. It is great for holding small, medium, and big online business meetings, online discussions and debates, and much more since it is a one-of-a-kind video conferencing application. It will contribute to ensuring that distance no longer inhibits teams from remaining productive.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mamta S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Goto Meeting is a well-known and reputable tool

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This application is resolving the issue with conference calls, seldom encounters problems with static connections, and never dropped a meeting at a vital moment. I have the opportunity to record meetings as a conference call, however, you do not, and you frequently struggle to hear one another and miss important details. The ability to control who has access to screen sharing allows the presenter or moderator to prevent overloading the system and ensure that everyone has enough time to contribute during a meeting.

What is your favorite aspect of this product?

It is a web conference tool that is used widely. It is used by us for conferences with clients all across the world. It is really trustworthy. possesses all the online conferencing capabilities that a user would want, such as screen sharing and recording. Overall, it does a good job. accessible through mobile and the web.

What do you dislike most about this product?

It irritates me that the meeting must be opened by the meeting host. It becomes difficult to start and run numerous events at once when working with a huge business.

What recommendations would you give to someone considering this product?

We are attempting to communicate with clients, partners, and users all around the world. To address problems or provide updates on the status, we also need to exchange displays. The calls we have with the clients must likewise be recorded. It facilitates consumer collaboration, which strengthens ties with them. We are able to complete jobs without going to the client's location.

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

Naziya A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

a product that is user-friendly and manageable

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It enables us to interact with a wide range of people, including shoppers, medical professionals, governmental organizations, academics, and researchers. It is simple for end users to use and has so far shown to be an effective tool, particularly during COVID.

What is your favorite aspect of this product?

As we do more virtual meetings and events with all sorts of end consumers, Goto Meeting has been a terrific tool to use. When we attempted to use our present platform and bridge, which was primarily used for telemedicine, educational events, or outside meetings, it had constraints that made it challenging. Excellent platform, but while considering this product, be sure to consider your demographic and end consumers.

What do you dislike most about this product?

I want to be able to distinguish the conference organizer from the conference schedule using the definition of an email. I have three accounts, but I haven't been able to combine their management on a single platform yet.

What recommendations would you give to someone considering this product?

It is important to note that the program is excellent and has done a great job of adapting to the way I operate. It has had a significant impact on boosting communication. I frequently use it for virtual conferences because of how simple it is to use and how great the assistance is. GoTo Meeting is a fantastic tool and a reliable program.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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