GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

The best solution for a conference of any kind.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Matthew H.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to use web UI, superb support and pricing!

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Abilities to share to calendars In meeting capabilities

What is your favorite aspect of this product?

User interface

What do you dislike most about this product?

Can’t sync with calendar, but can share to calendar

What recommendations would you give to someone considering this product?

Attend a demo!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ROJI B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Goto Meeting comes anywhere with me

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

With the help of the Goto mobile app for iOS and Android, Gotomeeting gives me the opportunity to conduct mobile video conferences. I enjoy the Goto mobile app because it enables me to remain connected to group conference calls even when my mobile network is unreliable. It is made to work with less bandwidth use, be distraction-free during conference calls, and give me special data saving options that may help me save up to 90% on mobile data usage during a conference call.

What is your favorite aspect of this product?

I adore GoTo Meeting's usability and convenience. It takes little time to set up a meeting, inviting participants via link is simple, and utilising this software makes me feel professional. Additionally, I can still interact with other members during meetings even though I'm not the host, which makes for great dynamics and enjoyable sessions. Additionally, the audio and video quality are excellent, resulting in all-around smooth communication. Not only do they have all of these capabilities, but their web user interface is also simple to use, making getting about quick and easy.

What do you dislike most about this product?

I don't like that there could be software issues with GoTo Meeting that cause audio hiccups, frozen screens, and "meeting kick outs." It is also expensive because each person must pay for access. Since it allows conflicting meetings to be included in the same budget, this money can be used more effectively. Finally, some participants have trouble joining GoTo Meetings, which further contributes to its incapacity to effectively satisfy users.

What recommendations would you give to someone considering this product?

great to buy product for small to mid level organisations

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

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