
What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Performance Enhancing
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews

Terry S.
- Role: Student Academic
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2024
Quality virtual meeting enhancement platform
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The video and audio quality are top-notch as compared to other platforms.
What is your favorite aspect of this product?
GoTo Meeting enables me to save more time by organizing online classes from anywhere. We have saved more than $1000 annually since we started using this platform for online seminars. It is to setup and deploy in desktop or mobile device.
What do you dislike most about this product?
Implementation of virtual meetings with GoTo Meeting has been the best experience ever. I have no complain from its operations.
What recommendations would you give to someone considering this product?
This is the best tool that I have come across for sharing presentations with my students and I totally recommend it to other institutions.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.

Kasan P.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
"Trustworthy in business meeting."
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Compared to competing services, GoTo Meeting has better audio and video consistency, making it dependable for crucial business calls.
What is your favorite aspect of this product?
the new transcription capability for subsequent call analysis and the pristine audio quality.
What do you dislike most about this product?
less user-friendly than more recent platforms.
What recommendations would you give to someone considering this product?
Particularly for business presentations.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.

Vivek k.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
trusty for business.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Really good at making plans ahead of time with calendar sync.
What is your favorite aspect of this product?
Using drawing tools during a talk is very helpful.
What do you dislike most about this product?
It might cost less.
What recommendations would you give to someone considering this product?
This is for you if you run a lot of classes.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Cons
- Leverages Incumbent Status
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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