GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

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3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Screen Share

85

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Ease of Customization

84

Availability and Quality of Training

84

Vendor Support

84

Usability and Intuitiveness

84

GoTo Meeting Reviews

Terry S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Quality virtual meeting enhancement platform

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The video and audio quality are top-notch as compared to other platforms.

What is your favorite aspect of this product?

GoTo Meeting enables me to save more time by organizing online classes from anywhere. We have saved more than $1000 annually since we started using this platform for online seminars. It is to setup and deploy in desktop or mobile device.

What do you dislike most about this product?

Implementation of virtual meetings with GoTo Meeting has been the best experience ever. I have no complain from its operations.

What recommendations would you give to someone considering this product?

This is the best tool that I have come across for sharing presentations with my students and I totally recommend it to other institutions.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Kasan P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"Trustworthy in business meeting."

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Compared to competing services, GoTo Meeting has better audio and video consistency, making it dependable for crucial business calls.

What is your favorite aspect of this product?

the new transcription capability for subsequent call analysis and the pristine audio quality.

What do you dislike most about this product?

less user-friendly than more recent platforms.

What recommendations would you give to someone considering this product?

Particularly for business presentations.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Vivek k.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

trusty for business.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Really good at making plans ahead of time with calendar sync.

What is your favorite aspect of this product?

Using drawing tools during a talk is very helpful.

What do you dislike most about this product?

It might cost less.

What recommendations would you give to someone considering this product?

This is for you if you run a lot of classes.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Leverages Incumbent Status
  • Charges for Enhancements

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