GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Glenda P.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

The best software to have video conferences.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I can save time by doing video conferences with covid 19 All of my meetings may still be held from home. To achieve this, you must have the appropriate software, and the best alternative is to download GoToMeeting. It enables virtual meetings with clients, as well as screen sharing for troubleshooting and collaboration with teams.

What is your favorite aspect of this product?

It works quite well, and regular meetings are simple to organize and attend. It's easier than you think to use GoToMeeting as our primary communication hub for holding an online meeting or webinar. The options in the video meeting, such as changing the host and screen sharing, allow us to have a more flexible conversation. It provides the finest audio and video quality, even if you have limited internet, it enhances the experience and provides for a more steady connection.

What do you dislike most about this product?

It has several hidden aspects, such as not knowing if meeting attendees would be muted when they enter the meeting. They'd have to activate themselves after that. I also believe it should be pushed because other applications have more consumers; even if GoToMeeting is superior, it need more users. Aside from that, and speaking specifically about the program, I should state that I have had no issues with it.

What recommendations would you give to someone considering this product?

I propose that you try GoToMeeting; the platform is simple to use and can accommodate meetings with up to 3,000 people. When you initially join up for GoToMeeting, I recommend checking your settings to ensure that all of the configurable choices are set correctly.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nelson F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Works well with large teams

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This is a functional tool designed to intercommunicate teams and groups without interruptions of any kind, in particular this tool stands out for its ease of managing sessions and allowing only an established and selected group access to the conference

What is your favorite aspect of this product?

What I like most about this tool is that you can manage video calls or have them quickly wherever you are, even on mobile phones, this is ideal for those who work remotely or who are in situations where they are not around from some computer

What do you dislike most about this product?

I have no complaints but I do think it would be nice to be able to poll during calls, but I don't think this is a bad thing about the tool

What recommendations would you give to someone considering this product?

I recommend it for large work teams, since it allows up to 250 users per session without problems

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gilda A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Successful interactive and collaborative web confe

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This conferencing tool allows users to easily and comfortably organize online meetings of up to 100 participants by allowing users to share any application on their computer in a comfortable, real-time, interactive and collaborative way online with simplified and enterprise-grade security. very perfect to work from anywhere in the world

What is your favorite aspect of this product?

I like this conference tool because it allows each user to organize online meetings with many participants, as well as letting them share any application on their computer in real time, it makes virtual meetings easier than ever, it is not necessary to download anything to joining, with the unified administration among all the products, the hosting, the management, the superfpervision and an excellent presentation of the assistance of each one of the users could not be more simple

What do you dislike most about this product?

I don't dislike this tool at all, everything it has as an application to hold an excellent online meeting seems wonderful to me, allowing each of the users to hold a larger and more successful meeting with more than 100 participants and obtaining better benefits.

What recommendations would you give to someone considering this product?

I recommend this conference tool for being a method that any organization can obtain to successfully achieve better results by holding online meetings with up to 100 participants, simplified online meetings and with enterprise-level security perfectly from anywhere in the world, in addition to share any application on their computers in real time, allows first class audio ensuring that each of the attendees at each meeting does not miss a single word with excellent noise suppression

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons