GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Mark M.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Endless way to get connected

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Allows for meetings recording which works well without errors. Secure meetings. Regular updates to software

What is your favorite aspect of this product?

Allows for automatic meetings transcription. Handles security well. Easy to create and share meetings.

What do you dislike most about this product?

Video quality is not on par with other tools.

What recommendations would you give to someone considering this product?

It is a great tool that is ideal for scheduling meetings where screen sharing is important and also great in video conferencing.

Pros

  • Enables Productivity
  • Trustworthy
  • Saves Time
  • Respectful

Laura D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

For me , my most reliable meeting option.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

I love the flexibility of Goto meeting features and functionalities. It matters less if I am on a conference call or video meeting, this software gives me access to very helpful features like drawing tools during screen sharing sessions , toll free conferencing , noise suppression features and so on. All of the aforementioned tools and more, allows me have a pleasant video communication experience, irrespective of the device that I use.

What is your favorite aspect of this product?

No other feature on the Goto meeting platform has impressed me better than the "call me" functionality. This feature gives me a straight-forward option to join team conference calls without the internet by simply answering an automated call from Gotomeeting.

What do you dislike most about this product?

Goto meeting transcriptions is only in english language. For a multi-lingual organization like mine , we would had preferred if Goto meeting offered its automatic meeting transcriptions in other international languages too.

What recommendations would you give to someone considering this product?

The collection of features that Goto meeting brings to the table , makes it an ideal choice for teams seeking a reliable video meeting option.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Vicente C.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Quality meeting tools

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

ke other tools, it has a very intuitive panel for scheduling meetings, with well-organized options, which makes it very useful. That is why it is so different from other tools.

What is your favorite aspect of this product?

What I like the most about this tool is that, as the name suggests, it is a relatively simple meeting software. Easy to set up and instantly create your own room to host your meetings. After connecting your calendar to the app, you can schedule meetings. This takes very little time.

What do you dislike most about this product?

In my personal opinion, the strong point of GoTo Meeting is screen sharing, so I have no complaints and feel comfortable. You can share live video of what's happening on your screen or just a specific app in the meeting room with other participants. This function is very useful when collaborating on any task.

What recommendations would you give to someone considering this product?

We recommend that this tool has an alternative to join meetings on a regular phone. Various meeting accessories point out objects by marking them with brush strokes and text.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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