GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Instant Messaging

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

86

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

86

Business Value Created

86

Ease of Data Integration

86

Ease of Customization

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Jessica A.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

A Reliable Video Conferencing Solution

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It would be great to see more advanced participant management options in GoToMeeting. Features such as automatic transcription and AI-powered noise cancellation would also be major developments. Plus, adding personalized backgrounds and better integrations with tools like Google Calendar and Salesforce would really boost productivity.

What is your favorite aspect of this product?

I enjoy how simple GoToMeeting is to use. The interface is extremely simple, and I never have to worry about my connection dropping during important calls. It simply works, making meetings comfortable and efficient every time.

What do you dislike most about this product?

Although GoToMeeting is a useful tool for simple meetings but in comparison to other more advanced options then it can seem outdated. For me, it seems outdated because it lacks advanced features like AI-powered options and modern customization.

What recommendations would you give to someone considering this product?

If you want a reliable and user-friendly video conferencing tool, GoToMeeting is a fantastic choice since it is perfect for any businesses and anyone who needs quick meetings. Just remember, if you are looking for fancy features like AI tools then you might want to check out other options too.

Pros

  • Continually Improving Product
  • Reliable
  • Caring
  • Respectful

Daniel E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

An Excellent Choice for Professional Conferencing

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It provides high-definition video and web calls thus enhancing the quality of the virtual meetings. Unlike others, it also offers end-to-end encryption thus making it mandatory for the sector who wants data security. Another differentiator is its integration with other productivity tools helping businesses to streamline their workflow.

What is your favorite aspect of this product?

The screen sharing option helps me to allow users to share their slides and represent the documents and make it an authentic platform for us to collaborate. It also helps me to record videos recordings to share with the members who are absent from meetings. Its high-definition video conferences ease us to held smooth meetings with clear audio, hence mitigate the disruption. These features collectively make this software ideal and compulsory for my business.

What do you dislike most about this product?

I haven't come across any of its cons since I am using it. It keeps itself updated with advanced capabilities and facilitates us with ease at maximum. However, it is a little bit complex for beginners so I have to conduct a training session for my new employees to get my desirable results and to avoid any future concerns.

What recommendations would you give to someone considering this product?

GoTo Meeting has proved an important element, as I was searching for software that has reliable and feature-rich characteristics and facilitates me with professional conferencing for my business. Its main aim is to make the meetings simple and secure.

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Inspires Innovation
  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Adore it background noise removal for presentation

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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