GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

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3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Screen Share

85

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Ease of Customization

84

Availability and Quality of Training

84

Vendor Support

84

Usability and Intuitiveness

84

GoTo Meeting Reviews

Folashade A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Flexible Video conference calls .

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I think Goto meeting's drawing tools have stood out for me . I rely heavily on this feature to illustrate my points better, during group remote collaboration sessions. The array of tools which comes with this drawing feature like the laser pointer and highlighter tool, makes visual annotations during collaboration sessions as convenient as possible.

What is your favorite aspect of this product?

Goto meeting doesn't require users to download any software, to be able to use it on desktop. Through my web browser, I have been able to join video conference sessions without any issues or disadvantage.

What do you dislike most about this product?

In my opinion, I find the chat feature to be too basic. The emojis are limited and old school. I also think that Goto meeting will benefit a lot from a user interface revamp. External collaborators who have no previous experience using the software, tend to struggle to get used to Goto meetings navigational flow on desktop.

What recommendations would you give to someone considering this product?

This is not the most intuitive or popular video conferencing solution that I have encountered. It however gets the job done for me, as far as communicating via video conferencing is concerned.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Alonso C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Always my favorite online workplace.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

:Improved productivity to the limit, video conferencing has a clear interface and you can have clear and solid communication, which helps improve your productivity.

What is your favorite aspect of this product?

I can name many features that I like about Gotomeeting without getting tired, it takes me to all the people I want to meet and more in these times it is the best way to stay connected. With Gotomeeting it is very easy: organize a meeting instantly, schedule the meeting at the time and date you want and send the invitation to the participants, it has a 100% improved image resolution, this allows a better collaborative work experience. Due to its extensive integrations, it allows me to schedule meetings through Outlook, Google Calendar and Office 365, I can also configure my URL and any with my colleagues.

What do you dislike most about this product?

I couldn't name a bad experience with this tool because I simply don't have it.

What recommendations would you give to someone considering this product?

Gotomeeting today is a strategic and basic communication tool in all types of organizations.

Pros

  • Continually Improving Product
  • Saves Time
  • Transparent
  • Helps Innovate

Dr. Aashu k.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

A Deep Dive into Virtual GoTo Meeting

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It's very easy to navigate and You can start quickly with minimal hassle Also you can share High quality Medical images easily.

What is your favorite aspect of this product?

It integrates well with Google Calendar, Outlook also It Offers Various collaborative features such as Annotation tool allow me to explain Complex Medical information and Breakout room is great for personal consultation.

What do you dislike most about this product?

Limited Customization options and for recorded meeting storage limitation.

What recommendations would you give to someone considering this product?

It offers affordable pricing plans and great for Non tech-savvy persons because of it's simple interface. It Provides High Quality Audio-Video.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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