GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Soraya E.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Meeting tool

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Unlike other products in the same area, we can say that this is the best since GoToMeeting offers a variety of collaboration tools, such as screen sharing and whiteboarding, which allow participants to work together in real time.

What is your favorite aspect of this product?

What I like the most about this tool is that GoTo Meeting is ideal for demos and remote meetings. I like the ease with which you can join meetings, easily access recordings, integrate with Outlook to send email invitations for meetings.

What do you dislike most about this product?

In my special opinion I can say that this tool does not have any flaws, rather we feel that it is one of the best when it comes to virtual conferences.

What recommendations would you give to someone considering this product?

We can recommend this tool because it is easy to access and implement, there is no need for cumbersome registration or complicated logins. It is very intuitive to be able to use the mobile application as it makes it easy to maintain communication.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jason W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Unparalleled Conference Calling Software

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

In addition to the high-quality video conferencing, I find the chat to be one of the most useful features of this program. It allows me to speak with my coworkers and even clients in both public and private groups, and I can even set my availability. Gotomeeting allows me to have access whenever I need it, regardless of where I am or what device I happen to be using, since it functions flawlessly on both my desktop computer and my tablet and mobile phone. The app is fantastic.

What is your favorite aspect of this product?

The simplicity with which I could arrange a GoToMeeting and send out invitation links was really appreciated. In case I wanted to remind people how to join the meeting, I could just go back to that original link. An introductory lesson on how to connect audio devices, etc. is provided to attendees during the meeting's implementation. Because I knew what they were learning, I frequently reaffirmed the information they were hearing by typing it in the chat box and repeating it aloud.

What do you dislike most about this product?

As soon as an update is installed, problems begin. As someone who has witnessed several such changes, I can attest to the fact that they typically occur without warning. As a result, the interface may change from one day to the next. Furthermore, the divergence between the Mac and Windows user interfaces makes it more challenging to debug with a human being.

What recommendations would you give to someone considering this product?

This GoToMeeting enabled link you with clients from all across the world without any communication delays. In the past, we've held meetings with visitors and hosts alike to discuss and resolve technical and operational issues. Using this program typically resolves issues with dashboarding. Video conferences and screen sharing tools helped solve most technical problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jose L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Fast, easy and reliable professional online meetin

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This tool is excellent for conducting any type of online meeting in the best professional way, so that it is fast, easy and reliable allowing clients to easily meet face to face and share presentations and chat with their colleagues all in a simple way. simple with just the click of a button, offering video conferencing and video calls especially oriented to companies

What is your favorite aspect of this product?

I like this tool for being one of the best online meeting solutions of which it provides us with several tools of which video calls are perhaps the most popular and are focused on virtual meetings, interviews or presentations within the company without any inconvenience. It is an interactive and collaborative web conferencing tool, a perfect online meeting software simplified in the best way and with a wonderful enterprise-grade security.

What do you dislike most about this product?

I have nothing to dislike about this excellent tool since it provides us with the best online meeting solution that is professionally fast, easy and reliable.

What recommendations would you give to someone considering this product?

I recommend this tool to make your online meetings faster, better and easier as possible by allowing your clients to meet face to face, sharing presentations and chatting in the best possible way with their colleagues wherever they are, since it allows video calls and video conferences. Professionals, in addition to offering an image and video of excellent quality, its security is very complete and also includes advanced management functions.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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