GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

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3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Instant Messaging

87

Video Conferencing

86

Screen Share

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

86

Business Value Created

86

Ease of Data Integration

86

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Vendor Support

84

Usability and Intuitiveness

84

GoTo Meeting Reviews

Montserrat A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Very flexible, the tool is very simple. and virtual meetings are incredible and unmatched.

What is your favorite aspect of this product?

Trusted, it solves various problems in real time, since the platform meets the most demanding requirements in terms of management, security and scalability.

What do you dislike most about this product?

I am a fan of GoTo Meeting

What recommendations would you give to someone considering this product?

GotoMeeting is the perfect option to continue working from our comfort, since it is very flexible, simple, and has extensive functionality and high-end features with which you can visually modernize your meetings for today's work. Additionally, its free version is ideal for people who want to do their research on GoTo Meeting first.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Himanshu T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Absolutely fantastic product !!

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

What differentiats go to meeting from other similar products is its interface which is simple to use and more importantly it is easy to use for your guest. Additionally go to meeting has a reputation amongst remote teams as being easier to use

What is your favorite aspect of this product?

The best thing that I like about go to meeting is that if you rely a lot on sharing your screen, it has the best range of sharing option and it is packed with AI feature to help you extract more information from your meetings without extra work.

What do you dislike most about this product?

The thing that I dislike about go to meeting is that in the free subscription it is limited to only 40 minutes and only three participants can use the software. Also the limit depends on the subscription plan of number of people that you can accommodate.

What recommendations would you give to someone considering this product?

I would definitely recommend this product to anyone who is looking for any remote meeting type of software and for those who believe a lot in sharing screens so as to share their data into present.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Folashade A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Flexible Video conference calls .

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I think Goto meeting's drawing tools have stood out for me . I rely heavily on this feature to illustrate my points better, during group remote collaboration sessions. The array of tools which comes with this drawing feature like the laser pointer and highlighter tool, makes visual annotations during collaboration sessions as convenient as possible.

What is your favorite aspect of this product?

Goto meeting doesn't require users to download any software, to be able to use it on desktop. Through my web browser, I have been able to join video conference sessions without any issues or disadvantage.

What do you dislike most about this product?

In my opinion, I find the chat feature to be too basic. The emojis are limited and old school. I also think that Goto meeting will benefit a lot from a user interface revamp. External collaborators who have no previous experience using the software, tend to struggle to get used to Goto meetings navigational flow on desktop.

What recommendations would you give to someone considering this product?

This is not the most intuitive or popular video conferencing solution that I have encountered. It however gets the job done for me, as far as communicating via video conferencing is concerned.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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