What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Efficient Service
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews
John H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Vendor Management and Renewal
Submitted Feb 2021
Easy to use, seamless integration, fair cost
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
ease of use, scalability, and clear sharp contrast
What is your favorite aspect of this product?
clear concise and easy to use
What do you dislike most about this product?
I really don't have any complaints
What recommendations would you give to someone considering this product?
it's a good product, easy to use and effective
Pros
- Fair
- Appreciates Incumbent Status
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Krista R.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2020
Easy to use, quality communication.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The quality of the calls and the ease of use.
What is your favorite aspect of this product?
The ease of scheduling the calls and joining or inviting others to join.
What do you dislike most about this product?
Don't really have any dislikes right now.
What recommendations would you give to someone considering this product?
Consider your budget when figuring out how many licenses you would like and how often you will be using the product.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Less Effective Service
- Wastes Time
Please tell us why you think this review should be flagged.
Sheri R.
- Role: Public Sector
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Sep 2020
Not intuitive
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting is clunky for an end user. It is not at all customizable and the setup with the top/bottom split screen is hard to get used to.
What is your favorite aspect of this product?
It's a teleconferencing product.
What do you dislike most about this product?
I don't like not having control over how I view the meeting.
What recommendations would you give to someone considering this product?
If you are just looking for something for video conferencing, this product is definitely an option. I find a competitor's offering to be much easier to use, with better features.
Pros
- Reliable
- Respectful
- Caring
- Security Protects
Cons
- Commodity Features
- Vendor Friendly Policies
- Less Efficient Service
Please tell us why you think this review should be flagged.
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