
What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Performance Enhancing
- Efficient Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Instant Messaging
Video Conferencing
Screen Share
Facilitator Functions
Audio Conferencing Call in Bridge
Audio Controls
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews

Susan A.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2020
Ideal tool for conducting online video conferences
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
All the options are easily available for you to find and you can integrate them with other applications and calendar programs, I love goToMeeting because it is a software that offers me several functions to collaborate online through effective and immediate meetings that start with a single touch I love it because it offers advantages like screen sharing from my computer, smartphone or tablet quickly and safely from anywhere, conference calls that save me time and money with integrated VoIP conference calls, I like the fact that The organizer can mute everyone while speaking and I like the fact that you can text the app while the meeting is taking place to ask questions, this tool is designed to work collaboratively, suitable for all kinds of organization and you need meetings on this site just need one touch to take place, join and org host video meetings. , audio or web type from a conference room, desk in a remote connection or from Mac, PC, iPad, allowing us to work freely in a productive way and collaborate from start to finish from anywhere in the world and on any device, definitely I can say that this is one of the types of remote computing software that I will continue to use.
What is your favorite aspect of this product?
offers me video conferencing and the ability to change the dynamics of a meeting with HD video conferencing face-to-face using solid communication, I really like it because I can record my meetings in real time, take notes, highlight actions and share them after the meeting, I love them the functions, the interface is very nice and easy to adapt, in general there are no major problems, it works for me. It is practical and comparable to Zoom, gotomeeting is the best and easy to manage, it has various highlights, for example, recording, visits, explanations, screen sharing, document sharing, constant conversation, etc., to use gotomeeting, what first you need is to have a very good internet connection, then access our account and enjoy the many communication possibilities it offers us, regardless of whether it is short or long distance, we can connect from a tablet, a mobile phone or a PC , I also like the function of creating personal rooms, it is great, I have not seen it on other platforms, it is very useful to communicate with my teammates.
What do you dislike most about this product?
One of the things I don't like about this tool, is that gotomeetting does not register people who join the meeting just by call and that does not help us keep a good record of all the people who join the meeting should Fix that and thus be able to take an order for assistance, it is the only drawback that I see with this tool, because the user experience that it offers and the connections with good audio and video quality that can be obtained with this tool are also excellent. It is worth saying that this application is very flexible, easy to use, and above all safe since this tool has the function of entering a PIN or a secret code which participants must enter before they can join the conversation.
What recommendations would you give to someone considering this product?
It is very easy to use, configure and implement, it allows us to carry out and participate safely, easily and quickly in online meetings, videoconferences, training processes and online presentations without complications, from anywhere in the world, either from your platform in the cloud or from a mobile device, we generally evaluate and analyze the results of each meeting or web conference. This is easier for us because with goToMeeting you can save a meeting to watch it later, in more detail, the program generally provides me with high sound quality in video conferences, it also gives me a really fast and effortless method to organize meetings.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.

Sherryl M.
- Role: Information Technology
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Jun 2020
Amazing Confrencing Services
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting allows one to use a custom URL in order to access a conference room.
What is your favorite aspect of this product?
GoToMeeting offers more than one audio conference calls. It allows one to use toll-free numbers so fees for long distances are eliminated. Allows screen sharing so people can share in real time documents and presentations. The videos are high definition and has 25 webcams One can pass mouse or keyboard control at an time. There is a virtual whiteboard for brainstorming and the participants can be able to see it.
What do you dislike most about this product?
Lacks Polling.
What recommendations would you give to someone considering this product?
GoToMeeting is great for conference meetings as it provides all that is needed for meetings such as whiteboards for brainstorming, audio and video calls that are HD, ability to join a meeting using a custom URL,screen sharing and toll free numbers for long distance calls. GoToMeeting is the best product in the market.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2020
This Product has Great Features
Likeliness to Recommend
Pros
- Efficient Service
- Caring
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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