GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

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3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Screen Share

86

Audio Controls

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Dave G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

GoToMeeting revolutionizes communication

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is extremely flexible and can be accessed on any major web-browser and mobile devices.It is easy to use and has ton of features and cost effective too.

What is your favorite aspect of this product?

It allows recording of meetings for peole who missed to play it later. The meeting organier can share mouse and keyboard control to another user. It allows mutlple meeting facilitoots. It offers HD video conference. It provides flexible scheduling and even offer integration with Outlook and Office 365. It allows participants to join meetings fast using any device they choose.

What do you dislike most about this product?

It needs a stable internet connection and takes alot of bandwidth too.

What recommendations would you give to someone considering this product?

GoToMeeting revolutionizes the way you communicate and save time for your organizations.Unlike other products GoToMeeting provides a perfect experience for end users and your IT staff.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Ken J.

  • Role: C-Level
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Very Affordable without sacrificing functionality.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

The pricing separates Go To Meeting. I can host webinars of up t o 250 people for less than $20.

What is your favorite aspect of this product?

Being able to have co-collaborators take over at any time.

What do you dislike most about this product?

There is nothing I dislike about the product.

What recommendations would you give to someone considering this product?

Be sure to go through the resources so you can take full advantage of the features.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Annette S.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Going to virtual meetings has been easy with GTM

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

OpenVoice available on GTM makes it easy to handle HD video calls.

What is your favorite aspect of this product?

The support to begin with is free and available for 24.7.12.365. Web, audio and web conferencing is another thing that I give thumbs up.

What do you dislike most about this product?

Professional plan holds few participants in a single meeting.

What recommendations would you give to someone considering this product?

Yes, without hesitation, but fiest it's great to read tutorials and attend webinars.

Pros

  • Fair
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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