GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

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3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Screen Share

86

Audio Controls

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Samuel O.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2020

Virtual meetings made easy by GoToMeeting

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has capabilities for all sorts of corporations from mid-sized to global enterprise companies.

What is your favorite aspect of this product?

Video and audio calls has been advanced by GTM. Ease of implementing GoToMeeting is an added plus.

What do you dislike most about this product?

No critical errors encountered ony end for quite some time.

What recommendations would you give to someone considering this product?

Yes, go get it asap.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maurice M.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Corporate meetings are now made virtually.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The professional plan on GoToMeeting supports all members in our agency on a single video conferencing.

What is your favorite aspect of this product?

Ease of implementing GoToMeeting is what I give kudos about GoToMeeting. Video and audio calls has eradicated physical meetings.

What do you dislike most about this product?

Nowadays, ai do not encounter issues when using GoToMeeting.

What recommendations would you give to someone considering this product?

I highly recommend the use of GoToMeeting for audio and video conferencing to all sorts of corporations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Winni H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Ideal for reducing borders and sharing knowledge

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Gotomeeting, unlike other platforms, allows me to conduct web conferences around the world with clients, partners and employees, in a totally secure way over the Internet and allows companies to generate many competitive advantages and react faster to the different changes that occur in business, thus making better use of capabilities. and talents of all employees.

What is your favorite aspect of this product?

It has different functionalities: As a video conferencing tool, it has an extremely stable connection support, which offers the possibility of videoconferencing with a large number of people with high definition video quality and without cuts. The desktop and mobile version has an extremely comfortable and intuitive interface to use. It allows to share files with the users present in a conference in a simple way. It has a free version that is not as restrictive as you might think. It allows screen sharing, something extremely useful for real-time explanations. Being an application with payment plans, it has specialized technical support. It provides tools such as the use of screen sharing, a useful resource for exhibitions, seminars and conferences. It allows you to carry out chat, call and video call sessions.

What do you dislike most about this product?

Despite having a fairly intuitive way of use, it can be confusing for people who are not completely adapted to the use of computers or this type of technology

What recommendations would you give to someone considering this product?

Perfect solution to execute the obligations of my job without leaving home. In addition, it is the best tool to reconcile professional and family life.

Pros

  • Efficient Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

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